Information Processor

4 weeks ago

Chelmsford, United Kingdom Huntress Full time

Information Processor - Hybrid Working

We are excited to partner with a great organisation based in Chelmsford, Essex who are seeking an Administrator/Information Processor to join the growing team. This role is predominately a remote position however they often have team days in the Chelmsfordoffice or social events per quarter and you will have a week of training in the Chelmsford office if you join the team.

Duties will include:

- Using in house software to manage information provided to ensure timely project handover
- Customer service - speaking with clients on the phone re documentation and amendments
- Ensure all incoming information is recorded as received and dealt with promptly
- Extract information from external sources to complete equipment schedules
- Ensure that personal system tasks are actioned on time in full and third-party actions are closed on completion
- Review and approve as-built literature/information provided by third parties
- Action non-technical comments on manuals
- Addressing any project updates and controlling where possible
- Maintain project management tools to ensure the information is relevant, correct and up to date
- Maintain your ability in the use of, all relevant ICT (Information & Communications Technology)
- Feedback any system/process improvements to appropriate internal team to ensure continuous improvement is sustained
- Previous administrative experience within a role that requires data entry and excellent attention to detail
- Strong use of MS Packages (Word, Outlook and Excel) and the ability to pick up new databases
- Customer service skills - able to communicate effectively with clients advising on time-frames and documentation needed for projects
- Understanding of data management would be an advantage

This role is a remote position however they do have team days in the Chelmsford office or social events per quarter and you will have a week of training in the Chelmsford office if you join the team.
22k-25k dependant on experience
24 days annual leave
Monday-Friday, 8am-5pm with on hour lunch. Fridays - 2pm finish with 30 minutes lunch.
Excellent company culture

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