Part Time Showroom Host Volvo

2 weeks ago


Tonbridge, United Kingdom Volvo Cars Tonbridge Full time

**About the role**

We are looking to recruit a Part Time Showroom Host for our New Volvo Dealership in Tonbridge (working hours are Monday to Friday on a rotation of Mornings and Afternoons). You must have excellent telephone manner and have a pleasant and confident approach to meet and greet our customers

**Primary tasks and Responsibilities**:

- Ensure the Dealership provides a warm, friendly and professional environment to visiting customers.
- Greets all visitors with a pleasant and courteous welcome on arrival
- Ensure that effective contact is maintained with showroom visitors during their stay.
- Ensure that visitors’ needs are dealt with promptly and completely.
- Accurately record and pass all messages and information received.
- Ensure all telephone connections are made as quickly as possible to the appropriate personnel.
- Enhance the reputation of the Dealership at every opportunity when interacting with others.

**About you**:

- Experience and skills within a customer-focused environment.
- Calm and organised approach to problem solving, tackling stressful situations and handling a varied workload.
- Knowledge and experience of retailing operations.
- Capable of interacting with all types of visitors in a lucid, professional and pleasant manner.
- Embrace customer care and Customer Relations Management training and development.

**About Volvo Cars**
- Would you like a career with Volvo Cars, and to be part of our vision to be the world’s most desired and progressive premium car brand?
- Would you like work with people who have a passion for customers and cars, in a role which challenges you and which commands respect?
- We are a 102-strong dealership network, supported by Volvo Car UK’s head office in Maidenhead, and a training centre in Daventry. We welcome enthusiastic, customer-focused applicants for roles in our growing business.
- Since 1927, Volvo Cars’ philosophy has been to put people first. This applies both to our customers and to our team. We are passionate about Volvo’s role in the motor industry; delivering pioneering innovations that protect people and make life simpler. This is at the heart of everything we do. It’s what makes us different from other car companies. We believe our global success will be driven by making life less complicated for people, while strengthening our commitment to safety, quality and the environment.

**Job Types**: Part-time, Permanent

**Salary**: £8.50-£10.42 per hour depending on experience

Work remotely
- No

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £8.50-£10.42 per hour

Schedule:

- Monday to Friday

COVID-19 considerations:
Our Showroom is set out to be socially distanced, set appointment times only to limit number of customers in the building, Plastic Screens in place around desks. Masks and Sanitiser available.

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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