Customer Service Advisor

5 months ago


Coventry, United Kingdom Corona Energy Full time

We are looking for excellent communicators who are passionate about providing outstanding customer service to join our growing team

In this role you will need to be genuinely motivated by interacting with customers, because at Corona Energy we are proud to trade on our reputation, with "Customer First" being one of our core values. As a Customer Care Executive you will be an ambassador for our brand showcasing your passion to resolve our customer queries as efficiently as you can across our customer contact channels which include;
- Speaking to customers over the phone,
- Hosting live web-chats.

An excellent communication style (both written and oral English) is essential for this role and prior experience of working in a contact centre environment would be highly beneficial, as would experience in the energy industry (B2C or B2B).

**What Can We Offer?**

We are offering a **highly competitive salary and benefits package** for this role which is based in our brand new Coventry City Centre offices and comes as we are expanding our existing team to support the growth of our business As a Business to Business supplier, we offer **no weekend working** as well as multiple opportunities to develop your career in the energy sector.

**Working with us at Corona Energy**:
We celebrate our company culture which is defined by our people. We strive to make Corona Energy a workplace where everyone can be their authentic self and expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve so that we can be a truly great place to work To support this vision we offer:

- Amazing office spaces, offering complimentary breakfast, drinks, fresh fruit and snacks throughout the day.
- A year-round wellbeing program, focused abound promoting physical and mental wellbeing.
- The opportunity to celebrate success together at our annual awards night, or at one of our many sports and social events held throughout the year.
- The chance to get involved in raising money, or volunteering time for our charity partners.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Gym membership
- Health & wellbeing programme
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person



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