Call Handler
1 week ago
**Call Handler needed in Leicester £11.32 per hrPAYE - Reference: 346985V**
6 month temporary contract starting around 16th January with a view to possibly go permanent
This would include the training period.
You will ensure that all 999/101 emergency/non-emergency calls are answered promptly and professionally, and are accurately recorded in line with departmental and national targets and guidelines. You will receive a huge variety of calls, often challengingin nature, including reports of missing people, road traffic collisions and crimes in action, to name but a few. At times you will be talking to people in potentially dangerous or vulnerable situations and it is down to you to stay calm and determine the mostappropriate response.
You will be trained and supported to effectively manage operational incidents, ensuring that adequate resources are deployed to provide a first-class quality service. P
The roles cover a 24-hour, 7 day a week shift pattern. There is a rotating shift pattern of 4 days on and 4 days off which include evenings, nights and weekend shifts.
secure on-site parking and access to an on-site 24 hour gym.
**This is a full time role on a temporary contract basis.**
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
