Call Handler

AH0301_1708331550 Posted: 19/02/2024
- £23000 - £24000 per annum
- Brentwood, Essex
- PERMANENT

**Monday - Friday**
**Permanent position**
**8am-5pm**
**£24,000 per annum**
**Office based**
**Must have previous Call Handling experience**

**Required experiences**:

- Experience of working in a similar environment E.G working within an office that supports commercially focused services
- Self-Motivated, flexible, and Resourceful
- Able to work to tight deadlines
- Able to work as part of a team and on own initiative
- To prioritise heavy workloads
- To commit to operative in a customer focused environment
- Be a good team player
- Intermediate to advanced level with IT skills especially MS Word and Excel
- Experience of working in an administration/secretarial role
- Good standard of written English
- Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
- You will be expected to carry out the below duties:
**Day-to-day Duties include**:

- Manage and maintain relevant filing systems and databases
- Work with the team manager to ensure that relevant administrative tasks are dealt with efficiently
- Complete general administration tasks as and when required to meet the needs of the department
- Liaise with internal and external contacts to ensure a smooth flow of information and work between the departments
- Monitor and record costs incurred by the department
- Ensure effective and efficient processing of documents, working within set time frames

Monday - Friday
Permanent position
8am-5pm
£24,000 per annum
Office based
Must have previous Call Handling experience