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Senior Administrator
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Senior TOCH Team Administrator
The Transfer of Care Hub (TOCH) is a co-located, hospital-based team consisting of the relevant services (acute, community, primary, social care, and specialist services including housing, voluntary sector, etc) to coordinate the discharge of Croydon residents from Croydon University Hospital into the appropriate discharge setting.
The cornerstone of this team is the ‘Integrated discharge team’, a ward-based team with a wide range of skillsets and backgrounds including nursing, therapy, and social work. The team will co-ordinate all aspects of supported discharges and as the ‘single point of discharge’ from CUH. The team includes roles where traditional professional boundaries and responsibilities have been blurred, to streamline discharge processes and improve experiences for patients and staff. The TOCH is currently in its early stages of development, building on the existing Integrated Discharge Team (IDT).
Croydon Council are looking for an enthusiastic and dynamic individual to join the Integrated Discharge Team within the Transfer of Care Hub as Senior TOCH Team Administrator.
The Senior TOCH Team administrator will contribute to the smooth running of the TOCH by providing a coordinated, efficient and effective administration and clerical service and support to Discharge Facilitators and Discharge Navigators, with supervisory responsibility of two Administrators to provide a seamless service.
The senior administrator will support and co-ordinate communication between the TOCH and relatives, carers, ward teams, the wider TOCH and other external organisations to promote an effective and smooth discharge for all patients on their designated wards.
A crucial element of the post holder’s role will be ensuring accurate data is captured on all data bases to fulfil all Trust and Council reporting requirements.
The post holder will be required to work on site and be flexible to meet the needs of the service. This may include some weekend work.
Full time 36 hours per week
Permanent
Closing date: Sunday 7th April 2024 at 23:59pm
- As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
