Care Administrator

7 months ago

Oswestry, United Kingdom Approved Care and Support Full time

Approved Care and Support are looking to recruit an Administrator to join our team based in Oswestry, Shropshire on a full-time or part-time basis. 3 days per week or 5 days per week

**Job Opportunity**

**Exciting Opportunity**
**As our Administrator you’ll provide a high level of customer service to our customers, families, friends, colleagues and all professionals. We are a care provider and as such, you may at some point need to attend an emergency call and support someone in their own home.**

**You’ll be responsible for a variety of tasks including**:

- **General Administrative Support**: You’ll provide general administrative support for the including scheduling training, issuing HR documentation, conducting follow up checks (e.g. DBS, Right to Work) and other general administrative tasks
- **Documentation & Systems**: *You’ll play a key role in supporting our migration to electronic based personnel records. You’ll also maintain and update our files to ensure they are accurate and compliant with regulatory requirements.
- **Customer Relations**:You'll be the voice for our customers, you will build a professional relationship with customers, colleagues and other professionals.
- **Employee Relations**: *You’ll act as a point of contact for HR related enquiries, providing guidance from our HR policies and procedures or signposting onwards for additional ER support where necessary from our external provider. You’ll also undertake note taking for our managers in formal meetings.
- **Participate in the on-call service**, to support your colleagues while they are out doing care and when they need you the most.
- **Attend emergency care visit** if and when needed to support our customers. This is not a care worker role however we are a care provider in our community.

**Essential Skills**

**What you’ll need**:
To be successful in this role you’ll enjoy working with people and you’ll have a positive approach. Excellent organisational skills and a keen eye for detail are a must Other key skills/ behaviours for the role include:

- Strong administration skills with proven experience in an administrative role
- Familiarity with business software such as Microsoft Office
- Strong communication skills, both written and verbal.
- High level of confidentiality

Previous experience and a car driver with access to a car

The above is a guide to the role only

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Free flu jabs
- Free parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Care: 1 year (preferred)
- Office Administration: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: HR/Admin

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