Customer Service Practitioner Apprenticeship Level 2

4 weeks ago


Samlesbury, United Kingdom Construction EPA Company Full time

**This is a full-time apprenticeship vacancy. The position holder will be required to work in our head office 2-3 days a week, 1 day per week attend college and 1 - 2 days per week work from home.**

We are looking for a motivated and energetic Customer Service apprentice to join our growing team.

As the Customer services practitioner, you will work at the heart of our organisation working closely and collaboratively with our Customer and Services team, finance department and senior management team.

You will be working on across a wide range of Apprenticeship Standards within construction, this will give you a great kick start in your career with us providing plenty of opportunity for progression.

You will be highly professional and organised in your approach, able to communicate effectively at all levels.

You must be able to demonstrate excellent co-ordination and diary management.

We are an adaptive and fast evolving organisation, so you will need to be agile in your approach to ensure we continue to improve and meet key stakeholder needs.

**Activities will include but are not limited to;**
- Engaging with different parts of our team on projects set to you by the senior management team, such as document reviews, updating documentation, updating systems etc
- Interacting with internal and external customers this includes;
- Responding to incoming phone calls
- Managing group mailboxes
- Completing tasks within the IT systems we use (EPA Pro, Excel etc)
- Work on data analysis projects, collecting data and producing reports.
- Work projects and tasks required in order to support the completion of your apprenticeship
- Supporting with planning, managing and co-ordinating company events
- Working with the bookings team and supporting with EPA Co-Ordination.
- Supporting the Customer and services manager with relevant tasks.

Any other duties consummate with the post to meet the needs of the organisation. This list is not exhaustive

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £6.40-£7.50 per hour

Expected hours: 40 per week

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Samlesbury



  • Samlesbury, United Kingdom Construction EPA Company Full time

    **This is a full-time apprenticeship vacancy. The position holder will be required to work in our head office 2-3 days a week, 1 day per week attend college and 1 - 2 days per week work from home.** We are looking for a motivated and energetic Customer Service apprentice to join our growing team. As the Customer services practitioner, you will work at the...


  • Samlesbury, United Kingdom First 360 Apprentice Full time

    _**IMMEDIATE START**_ **Are you seeking an Apprenticeship in Business Administration?** **Can you easily commute to Preston, PR5 0UL?** Our client has a very exciting opportunity to work as a Business Administration Apprentice. This is a great opportunity to work for our client, undertaking varied duties. You will be working with a small hardworking and...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Advanced Apprentice Air Supply Chain Practitioner Samlesbury Warton **Location** Samlesbury Warton **Salary** We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title**: T-Level Placement - Digital **Location**: Samlesbury **Salary**: Please note, this placement is a learning opportunity and is unpaid. This 30 - 45 day placement will include time at our training facilities and our on-site workplaces, gaining experience by contributing to real projects. You’ll have an opportunity to work...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title**: T-Level Industrial Placement - Business and Administration **Location**: Samlesbury **Salary**: Please note, this placement is a learning opportunity and is unpaid. This 30 - 45 day placement will include time at our training facilities and our on-site workplaces, gaining experience by contributing to real projects....


  • Samlesbury, Lancashire, United Kingdom BAE Systems Full time

    DescriptionJob Title: T-Level Industrial Placement - Business and AdministrationLocation: SamlesburySalary: Please note, this placement is a learning opportunity and is unpaid.This day placement will include time at our training facilities and our on-site workplaces, gaining experience by contributing to real projects. You'll have an opportunity to work with...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Higher Apprentice Air Finance Samlesbury Warton **Location **Samlesbury Warton **Salary **We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving scheme **What you will be...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Degree Apprentice Air Digital and Technology Solutions Business Analysis Samlesbury Warton **Location** Samlesbury Warton **Salary** We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and...


  • Samlesbury, United Kingdom Construction EPA Company Full time

    **Do you pride yourself on attention to detail and following rules and regulation? Are you looking to move into a career area of compliance regulation? Do you want to complete an apprenticeship training programme for a Level 4 Regulatory Compliance Officer?** Become part of our exciting journey as we continue to grow and expand our business. We are looking...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Advanced Apprentice Air Business Administration Samlesbury Warton **Location** Samlesbury/Warton **Salary** We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Degree Apprenticeship Project Management Integrated Samlesbury Warton **Location **Samlesbury Warton **Salary **We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving...

  • Skilled Machinist

    3 weeks ago


    Samlesbury, United Kingdom BAE Systems Full time

    **Skilled Machinist** - 00104532 **Job title**:Skilled Machinist - Air** **Location**:Samlesbury / Warton** **Salary**: £40,003 **What you’ll be doing**: As a Skilled Machinist, you will be conducting activities relating to the manufacture of machined detailed parts using NC, CNC and conventional machining techniques. - Performing varied machine...


  • Samlesbury, Lancashire, United Kingdom BAE Systems Full time

    Apprentice Skills CoachJob title:Apprentice Skills CoachLocation:SamlesburySalary: Up to £42,000 depending on experienceWhat you'll be doing: Enact effective programme delivery that utilises a coaching and blended learning pedagogy to train, monitor, develop and assess apprentices against relevant qualification Standards in support of them attaining...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Early Careers Skills Coach (Supply Chain)** - 00101207 **Job title**:Early Careers Skills Coach (Supply Chain) **Location**:Samlesbury We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role. **Salary**: Up to £39,921 dependent on skills and experience **What you’ll be...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Higher Apprentice Air Human Resources Samlesbury Warton **Location **Samlesbury Warton **Salary** We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving scheme **What you will...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Description** **Job Title** Degree Apprentice Air Project Control Samlesbury Warton **Location** Samlesbury Warton **Salary **We offer a competitive salary with annual increases throughout the apprenticeship and a range of employee benefits including, free higher education as well as access to the Company pension and share saving scheme **What you will...

  • Skilled Machinist

    2 weeks ago


    Samlesbury, Lancashire, United Kingdom BAE Systems Full time

    Skilled MachinistJob title:Skilled Machinist - Air**Location:Samlesbury / Warton**Salary: £40,003What you'll be doing:As a Skilled Machinist, you will be conducting activities relating to the manufacture of machined detailed parts using NC, CNC and conventional machining techniques. Performing varied machine operations in relation to the above techniques...

  • Quality Controller

    3 weeks ago


    Samlesbury, United Kingdom BAE Systems Full time

    **Quality Controller** - 00099578 **Job title**:Quality Controller **Location**:Samlesbury **Salary**: Up to £49,843 **What you’ll be doing**: - Liaising between internal & external stakeholders to resolve Quality issues and ensuring appropriate corrective actions are implemented - Ensuring all required non-conformance management processes are...

  • Quality Controller

    2 weeks ago


    Samlesbury, United Kingdom BAE Systems Full time

    **Quality Controller** - 00105791 **Job title**:Quality Controller **Location**:Samlesbury **Salary**: Up to £49,843 **What you’ll be doing**: - Liaising between internal & external stakeholders to resolve Quality issues and ensuring appropriate corrective actions are implemented - Ensuring all required non-conformance management processes are...


  • Samlesbury, United Kingdom BAE Systems Full time

    **Skilled Assembly Fitter** - 00096118 **Job title**:Skilled** **Mechanical Fitter / Assembler **Location**:Warton/Samlesbury - (Note: these roles can include shift patterns covering Nights) **Skilled Mechanical Fitter / Assembler** Would you like to be conducting mechanical tasks across a wide range of products including F-35, Hawk, Typhoon and Future...