Customer Care Coordinator
4 weeks ago
**Customer Care Coordinator**
**Swindon**
**Hours: 15 hours | Mon, Tue & Thu (9am - 2pm).**
**Salary: £8,190 p.a. + Variable commission scheme**
**A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers.To help make this a reality, we create a culture within our teams to cross-functionally collaborate, recognise achievements and provide opportunities to grow and develop.We are the global hearing specialist operating across 29 countries which gives us access to world-class devices, advice and services but also to unique international development opportunitiesIf you share our passion for Hearing Care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.
**Responsibilities**Our Customer Care Coordinators are an integral part of our Amplifon family, ensuring exceptional standards of care and communication are delivered at all times, supporting and working in harmony with our Clinic Managers.Reporting into the Clinic Manager, you will be responsible for:
- Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit
- Manage the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing customers
- Regularly review the clinic customer database identifying all appointment opportunities in an effort to increase clinic performance with mínimal supervision.
- Personalise welcome calls equally well for new & existing customers to maximise attendance, and show an appreciation of the benefit of this towards driving revenue
- Manage in-store CRM to the highest standards
- Manage the look & feel of the store in line with Amplifon guidelines & standards; mainly (but not exclusively) visual merchandising, promotional campaigns and general appearance/cleanliness.
The successful applicant will demonstrate total customer devotion, being a real people champion to ensure the clinic is successful and the needs of the customer are met at all times.You will also demonstrate:
- Computer literate including basic knowledge of Microsoft Word and Excel, with previous experience of working on internal databases or appointment booking systems preferred
- A pro-active mindset, with a willingness to be flexible, agile & react positively to change
- Ability to develop strong working relationships with other HAAs, CCCs and all Support Office departments
- Self-motivated with the ability to work with mínimal supervision and take ownership to solve problems
- Have an understanding of and commitment to the Amplifon vision & values
- Strong organisational skills, and the ability to plan and prioritise your own workload
-
Care Coordinator
1 month ago
Swindon, United Kingdom Wyvern Health Partnership Full timeUndertake work in line with PCN directed priorities To use population health data to proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids. Assist clinical staff in the administration surrounding personalised care and support plans for these patients To support the...
-
Care Coordinator
1 month ago
Swindon, United Kingdom Kingswood Medical Group Full time**KINGSWOOD MEDICAL GROUP** **JOB DESCRIPTION** **Job Title: Care Co-ordinator** **Reports to: Operations Manager** **Hours: negotiable - 30-37.5 hours/week** **Location: Kingswood and Carfax** **Job Summary** Working as an integral member of the practice team to support individuals to develop and implement a self-healthcare plan to make positive...
-
Activities Coordinator
4 weeks ago
Swindon, United Kingdom Hartford Care Full timeHartford Care is Growing! We’re looking for dedicated and passionate people to join our fantastic teams and be part of these exciting plans. We have full and part time roles available and offer great flexibility . Please outline your preference on application. Our values are important to us and so are you. If you want to be supported to be the best...
-
Customer Service Coordinator
1 month ago
Swindon, United Kingdom QA Limited Full timeVacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: - tbc (Current Duplicate)Vacancy location **Location**: - South West, Wiltshire, SwindonGeneral information **Reference **:1000004838
-
Activities Coordinator
4 weeks ago
Swindon, United Kingdom Hartford Care Ltd Full timeHartford Care is Growing! We’re looking for dedicated and passionate people to join our fantastic teams and be part of these exciting plans. We have full and part time roles available and offer great flexibility . Please outline your preference on application. Our values are important to us and so are you. If you want to be supported to be the best...
-
Customer Service Coordinator
1 day ago
Swindon, United Kingdom QA Higher Education Full timeThe role: Customer Service CoordinatorLocation: Swindon, hybrid: 2 - 3 days in office.Contract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and...
-
Customer Service Coordinator
13 hours ago
Swindon, United Kingdom QA Limited Full timeVacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **The role: Customer Service Coordinator** **Location: Swindon, hybrid: 2 - 3 days in office.** **Contract: Full time, 37.5 hrs per week** **Package: competitive + benefits** At QA, our -...
-
Support Coordinator
3 days ago
Swindon, United Kingdom Home Group Limited Full timeSupport Coordinator Swindon. Temporary 9 month Fixed term Maternity Cover. 22.5 Hrs per week. Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our...
-
Support Coordinator
4 days ago
Swindon, United Kingdom Home Group Limited Full timeSupport Coordinator Swindon. Temporary 9 month Fixed term Maternity Cover. 22.5 Hrs per week. Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our Support coordinator,...
-
Customer Service Coordinator
2 days ago
Swindon, Swindon, United Kingdom QA Full timeThe role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and...
-
Customer Service Coordinator
5 hours ago
Swindon, United Kingdom QA Full timeThe role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and...
-
Customer Service Coordinator
10 hours ago
Swindon, United Kingdom QA Limited Full timeThe role: Customer Service Coordinator - 3 roles available Location: Swindon, hybrid: 2 - 3 days in office. At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and learners, assisting them with the delivery of...
-
Customer Service Coordinator
1 day ago
Swindon, United Kingdom QA Full timeThe role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues,...
-
Care Coordination Solution User Trainer Band 6
1 month ago
Swindon, United Kingdom Concept Resourcing Full time**Care Coordination Solution User Trainer (Band 6) (Hybrid)** **£196 per day (Inside IR35)** **3 Month Contract (Possible Extension)** **Swindon, Wiltshire (Commutable from Bristol, Cheltenham, Oxford, Worcester, Gloucester, Southampton, London)** My Client are an NHS Trust based in Swindon and are seeking a Care Coordination Solution User Trainer on an...
-
Customer Service Coordinator
1 day ago
Swindon, United Kingdom QA Full timeCustomer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our...
-
Customer Service Coordinator
3 weeks ago
Swindon, United Kingdom QA Limited Full timeLocation: Swindon, hybrid: 2 - 3 days in office. At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our services/programmes. You’ll be the first point of...
-
Pensions Support Coordinator
4 hours ago
Swindon, United Kingdom Home Group Full timeJob Description - Support Coordinator (24924) Temporary 9 month Fixed term Maternity Cover. 61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support coordinator, you’ll be at the heart of...
-
Support Coordinator
4 hours ago
Swindon, United Kingdom Home Group Full timeJob Description - Support Coordinator (24924) Job Description Description Swindon. Temporary 9 month Fixed term Maternity Cover. 22.5 Hrs per week. Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help...
-
Pensions Support Coordinator
4 days ago
Swindon, United Kingdom Home Group Limited Full timeSupport Coordinator Temporary 9 month Fixed term Maternity Cover. 61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our Support coordinator, youll be at the heart of supporting our customers who have complex...
-
Support Coordinator
1 month ago
Swindon, United Kingdom Home Group Full timeSupport Coordinator - Level 3 Swindon, Wiltshire Temporary (minimum 6 months), Part Time (22.5 hpw) Salary of £22,500 pa (pro rata), plus Brilliant Benefits! £11.51 per hour if you’d prefer a casual job **Empowering customers to live rewarding and happy lives. That’s when it hits home.** We have a fabulous job opportunity for you to join our awesome...