Credit Controller
4 weeks ago
Company Description
As part of Publicis Groupe, CJ Affiliate is the leader in Global Affiliate Marketing. We’ve done what marketers have dreamed of for years, introduced a single platform that offers all the data, technology, partnerships and insights and have brought this to the affiliate channel. We couldn’t have done any of that without our team of superstars and a culture that celebrates each and every one of them.
Here’s what we believe in at CJ:
- Ownership - We’re determined to make an impact - a big one - every day
- Integrity - We treat our clients, customers and co-workers with genuine respect
- Teamwork - We believe everything worthwhile is achieved through collaboration
- Innovation - The status quo bores us
Everyone is encouraged to think differently and invent relentlessly. This culture has driven our tremendous growth. Every day we work with more than 400 blue chip companies in providing powerful marketing solutions.
**Job Description**:
The Credit Controller will be responsible for day-to-day billing/revenue activities for a book of clients and answering inquiries from client teams and other internal groups and for preparing a daily advertiser low balance report.
- Review supporting documentation to determine validity
- Process invoices and manage delivery to the clients
- Maintain internal controls
- Special projects as needed
- Create and maintain client set up related to A/R in various systems
- Contribute to a cohesive departmental unit; promote team environment
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
- Ensuring customers pay on time and charge them for overdue invoices
- Reconciling complex accounts that have been escalated from the AR team
- Monitoring debtor balances to ensure a reduction in debt
- Ensuring credit and collection policies and procedures are followed within the team
- Liaising with customers, as well as internal personnel including the sales team
- Starting legal proceedings if clients do not pay their debts on time
- Maintaining accurate records
**Qualifications**:
- 1-3 years billing background in high transactional environment preferred
- 1-2 years customer service experience, preferably in accounts receivable
- Strong communication and analytical skills
- Strong Excel skills and strong knowledge of Microsoft Office suite
- Able to work with a sense of urgency and without hands on supervision
- Ability to display initiative and ownership
- Proactive and able to anticipate needs and issues before they arise
- Must be detail oriented and possess good organisational skills
- Strong customer service skills
- Flexible as responsibilities may shift over time
- General understanding of accounting principles, with some college level accounting courses completed.
- Fluent Spanish/French also beneficial
Additional Information
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
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