Technology Sdm

**Contractual hours**

0

**Basis**

Full time

**Date posted**

05/02/2024

**Job reference**

R00000377

**s**

Job description

**Location: St Pancras / Boston Spa**

**Hours: Permanent - Full time**

**Grade: SB4**

**Salary: £51,188-£65,833 (STP) / £47,250-£61,895 (BSP)**

To deliver IT services in support of a defined set of Library business Services, to levels of performance, availability and quality which meet those agreed in the relevant Operational or Service Level Agreements.

To liaise and interact with senior business managers and other business representatives to understand ongoing business requirements, to get effective feedback on Service Team performance and to assure that delivered services are aligned with Library strategic and business objectives.

To lead and develop a Service Team consisting of staff with different sets and levels of expertise, motivating, building team spirit and a common sense of purpose and ownership of the services the Team supports.

To own all aspects of Service Team activity, team service delivery, monitoring, reporting and quality.

To innovate and lead change in the way infrastructure services are delivered.

To deliver a Cloud first strategy and lead the service delivery in new environments.

To actively support development of Technology services in line with the Technology strategy and operating model across Application, Server, Network, Database, Desktop and other technology areas.

As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present, we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.
- In return, we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 26.6% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays. A digital allowance is also available for this position.

**Closing date: 25 February 2024**

**Interview date: w/c 11 March 2024**

**We are unable to provide sponsorship under the UK Skilled Worker visa for this role, as it does not meet the eligibility criteria required for this immigration route**

**PLEASE NOTE THE BELOW FOR YOUR APPLICATION**:

- Technology SDM - Digital Infrastructure

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