Home Care Support Worker

3 weeks ago

London Borough of Havering, United Kingdom Phoenix Care Havering Limited Full time

JOB DESCRIPTION: HOME CARE SUPPORT WORKER - (Evenings & Alternative Weekends).

Reports to: Director or Registered Manager
**Driving Licence not Essential**

Purpose of role:
To support clients with all aspects of their day to day living, so they can enjoy the best possible quality of life. You will mostly work alone with the clients in their home. Providing care and support offers many rewards, but can also be challenging. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.

Key responsibilities
To provide safe, reliable, compassionate care and support to meet the individual needs and wishes of each client. Each person is unique therefore you must respect each clients’ choice about how their care and support is given and promote their dignity at all times.

You may be the only person the client sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their well-being.

Duties
Care and support
Give anti-discriminatory care and support that values the whole person rather than merely seeing a list of care needs. Carefully listen and observe how each client prefers their care and support to be delivered on a day to day basis. Help them make their own decisions so they can be as independent as possible.

Follow the instructions in the care and support plan agreed with each client. This may include:

- All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care
- Assisting with medicines, ordering and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal
- Supporting the client to eat and drink well. For example, helping the client to plan what to eat and drink, giving gentle encouragement, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the client how to store food safely and when to dispose of out of date produce
- Safely using aids and personal equipment in a manner that respects the dignity of client. For example walking frames, wheelchairs, manual and electric hoists, slide sheets and moving boards, hearing aids and other physical aids
- Housework such as dusting, tidying, washing floors, vacuuming and sweeping, doing the laundry and ironing, making beds and changing the linen
- Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking a client out shopping or to social activities, hobbies such as reading, photo albums, games, etc.
- Supporting a client through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families

Record and report
- The care and support that you provide and assistance with medicines
- Changes to a clients condition or other concerns e.g. faulty equipment or hazards in the home
- Response to emergencies, accidents, incidents and safeguarding matters
- Contact with families, representatives or carers and other professionals
- Other matters as required by Phoenix Care procedures
- Keep all information about clients and their families secure and confidential except where policy requires you to share, to protect the interests of our customers

Work well as part of the Phoenix Care team
- Follow policies, procedures and guidance at all times
- Take part in staff and customer meetings
- Attend training activities, supervisor and appraisal meetings

This list is not exhaustive and you may be asked to carry out additional duties. We will provide you with full training in line with regulatory requirements.

**Job Types**: Part-time, Permanent
Part-time hours: 16 - 25 per week

**Salary**: £10.45-£13.50 per hour

**Benefits**:

- Company pension

Day range:

- Monday to Friday

Physical setting:

- Homecare

Application question(s):

- Do you live in Havering or a neighbouring Borough?

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: On the road

Application deadline: 12/03/2023
Reference ID: Home Care Assistant
Expected start date: 01/02/2024

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