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Planning / Logistics Assistant

3 months ago

Sheffield, United Kingdom Elate Staffing Solutions Ltd Full time

**Planning / Logistics Assistant**

**Job Purpose**:

- To Support the Planning & Logistics Manager to ensure the timely management of transport arrangements for all customer orders despatched, via various modes of transportation.

**Main Duties & Responsibilities**:

- Progress orders, chasing any outstanding orders and communicating with all relevant parties to keep them updated of any delays
- Review the order packs and using product knowledge, check orders to ensure the right parts are being used, identifying any obvious mistakes to minimise errors.
- Support the Operations Director and Logistics & Planning Manager as and when required
- Organise the shipment and collection of goods for import and export, verifying customs clearance requirements
- Use carrier websites e.g. Fedex, TNT etc, to source the best carrier for the job, following requirements from customers if specified
- Assist in capacity planning to support the Logistics and Planning Manager, Production Manager and Operations Director
- Liaise with the shop floor with regards to ensuring products are packaged correctly
- Receive orders and check against spec sheet to ensure they are correct before they are dispatched
- Maintain all labelling and delivery notes
- Inform the Logistics and Planning Manager about any logistic problems or updates
- General administration duties within the Logistics and Planning Department
- Provide progress / update reports to the Operations Manager
- Liaise with Freight Suppliers, 3rd Party Logistics Service Providers, carriers and hauliers
- Liaise with internal Managers and departments to offer advice and support on any despatch issues
- Constant and consistent communication with the Finance Team to ensure all customer committed ship dates (CSD) are adhered to
- Communication with all areas of Production to ensure products are ready in time for their required committed dispatch date
- Ensure all Key Performance Indicators (KPI’s) and targets are met
- To adhere at all time to all the Company’s polices and procedures, including Health and Safety, Quality Assurance and Equality and Diversity
- Any other duties which are commensurate with the post
- A flexible approach to work at all times and to work outside normal office hours when required

**Requirements**:

- A good knowledge of administration processes and procedures, including filing
- Experience of working in a dispatch and administration role
- Experience working with MRP systems
- Excellent listening and communication skills with the ability to communicate with all levels of the business
- Computer and typing skills including the ability to use Microsoft Office programs at a highly proficient level
- The ability to make a difference to the customer, solving problems and delivering high levels of service
- Able to deal with difficult clients or customers in a calm and professional manner
- Self-motivated, efficient and well organised with the ability to work on own initiative as well as part of a team
- Willing to contribute to the overall improvement and success of the business
- The ability to work flexible hours, on occasions when required
- 5 GCSE Grade A-C to include Maths and English
- NVQ in customer service / business administration or equivalent

**Salary: £24,000 Per Annum.**

**Hours: 37.5 Hours Per Week Monday to Friday.**

**This is a 6 week Temporary to Permanent Position.**

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Work Location: In person

Reference ID: LS26