Veterinary Receptionist

**Part Time Receptionist - Vets4Pets Mansfield
- Maternity Cover**
Do you enjoy giving great service? Do you enjoy working in a team? Does this sound like you?

If so, we have just the opportunity for you at our Mansfield practice

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently.

Coordinating the smooth running of the day-to-day routines of the practice will be done using our veterinary specific system, so computer literacy is a must.

**Up to 32.5 hours per week over a 4 week period, including weekends, 1 in 4, rota to be confirmed.**

**Person Specification**
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs.

You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.

You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people, love pets and always endeavour to make a difference.

**Benefits**
In return, we offer a fun, supportive and friendly working environment, 28 days annual leave and benefits that include pension scheme (where applicable).

Being part of the Pets at Home Group, you will also be entitled to 20% discount at The Vet Group, Pets at Home and the Groom Room.

If you have not heard from us within 4 weeks, please assume you have been unsuccessful on this occasion.

**Location**: NG19 0BU
- Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you_