Receptions Porter

**Receptions Porter - Ilford Park**
- £11.85 per hour
- 42 hours per week
- Working 4 on 4 off

We're currently recruiting a dedicated Receptions Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 42 hours per week.

As a Receptions Porter, you will use your skills to maintain a high standard of customer care and cleanliness. This role provides a dedicated, smart and professional reception service to Ilford Park.

In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:

- To ensure the reception area is maintained to the highest level of cleanliness and tidiness at all times.
- Provide information and deal with general enquiries as required.
- Provide strict code of entry and carry out buildings internal and external security checks (including access points)
- Assist with liaison with neighbours to ensure smooth passage for visitors via their access control gates.
- Messaging services to include ensuring internal and external telephone messages are passed to the intended recipient.
- Monitor the fire alarm panel, fore logs, nurse call pager system.
- Issue of keys and management of the key log.
- Porterage tasks as defined by the home manager including setting up facilities for use including church.
- Oversight of car parking and reservations as defined by the home manager.
- Storage and changing of paper/clock batteries.
- Assisting in the transportation of waste from the building to the nearest waste receptacle/area (general, clinical, household, confidential)
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- To receive, collate and issue mail/packages/deliveries to the correct person/department.
- To ensure that a written handover is provided for the oncoming Porter.
- Comply with all site/company Emergency and Health and Safety Protocols.
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Receptions Porter will:

- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Effective knowledge of IT systems.
- Highly competent in the English language, both written and verbal
- Basic food hygiene/level 2
- Demonstrate exceptional timekeeping and reliability

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2901/96061001/52619070/ONE

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength