Brand Ambassador
6 months ago
Description du poste
PRINCIPAL ACTIVITIES:
- Greet customers warmly on the store floor
- Listen attentively to customers’ requirements, provide a quality service and advice to help them make their choices
- Inspire customers to dream by introducing them to our products
- Sell our cosmetics products with enthusiasm and deliver the highest quality after-sales service in order to retain customers
- You will have an excellent knowledge of the house’s products and will achieve additional sales alongside the product(s) initially chosen by the customer.
GENERAL DUTIES:
- Keep the store tidy and clean, contribute to essential sales tasks and ensure customers enjoy a unique experience (cleanliness, supplies, inventory, labelling)
- Put in place point-of-sale promotional events and use the materials according to the guidelines supplied by the operational marketing department
- Share your skills and expertise with other ambassadors, Hermès Beauty Experts and Head Office.
Education and/or work experience:
- You have at least two years’ higher education in cosmetics sales
- You have at least three years’ successful experience in a cosmetics sales post for a well-known quality house or retailer
Expertise:
- You must demonstrate a keen interest in cosmetics products and have a good knowledge of at least one area in the sector (fragrance, skincare, makeup)
- Fluent English
Personal and environmental presentation:
- You pay close attention to the cleanliness and tidiness of the sales space
- You ensure you are always highly presentable
- Being in direct contact with our customers, you are enthusiastic and have engaging interpersonal skills
- You have an excellent way with words and narration and enjoy evoking imagery for customers through stories and anecdotes
- With a strong sense of service, you are particularly aware of the needs of people around you and demonstrate empathy and openness
- You enjoy challenge and the sales environment
- You have a strong team spirit and share your experiences and expertise with enthusiasm
- You are passionate about art and fashion
- You have a good awareness of colour
A propos du groupe Hermès
- Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 20 000 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Quinze métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.
- Type de contrat:
CDI
- Pays:
Royaume-Uni
- Ville:
Edinburgh, Midlothian
- Travail:
Développement Vente & Support Retail
- Expérience:
Minimum 1 an
- Société:
HERMÈS PARFUMS GB LTD
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