Looking for Your First Office Role?

3 weeks ago


Stroud, United Kingdom JUICE RECRUITMENT Full time

Juice Recruitment are excited to be supporting a leading company in Stroud, their search for Customer Service/ Collections Advisors to join their dynamic and fun team

If you are an enthusiastic, organised and determined individual this role could be perfect for you.

**DAY TO DAY**:

- Handle and resolve inbound calls as well as complete outbound calls with customers who are suffering financial difficulty.
- Take payments and negotiate affordable repayment options with customers to get the best possible outcome for the customer and the Company.
- Investigate and resolve customer queries (which can be both sensitive and complex in nature) by working with other departments within specified timescales using various communication methods.
- Process and progress accounts through our internal debt collection processes.
- Ascertain full contact details (full name, telephone & address) for the customers, which may involve contacting letting agents, landlords, housing associations, etc.
- Process, cleanse and format data and update systems and records accurately, including external industry bodies
- Adhere to industry compliance and regulations such as the Data Protection Act.
- Work within the team to achieve both personal and team objectives set by team leader or manager

**WE WOULD LOVE TO SEE**:

- Previous experience in customer service roles with an excellent attention to detail and investigative skills
- Confident and professional telephone manner
- Team Player with ability to build rapport with customer and the team
- High level of numeracy, accuracy, and problem-solving ability
- Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages)
- Excellent listening skills, verbal & written communication skills
- Ability to organise workload and multiple priorities and use own initiative

**Working hours**:36.5 hours per week**, **Shift pattern**:

- **Monday - Thursday between 8.30-18.00, Friday 8.30-17.00 and 1 Saturday per month 9.30-13.00.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stroud, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are delighted to be supporting a leading green energy company in their search for Customer Service Advisors to join their dynamic and enthusiastic team. If you are a graduate or looking for your first office based role then this will be the perfect opportunity for you. Will full training provided and a fun, enthusiastic yet professional...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be supporting a leading green energy company in their search for Collections Assistants! This is a fantastic role if you are looking for your first office position. Day to day: - Discussing payment plans with customers and helping with any queries - Setting up new payment plans and being empathetic to customers needs -...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Customer Service Administrators on an ongoing temporary to permanent basis. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department -...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Temporary Customer service advisors on an initial temporary business. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department - Inputting...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Customer Service Administrators on an ongoing temporary to permanent basis. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department -...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be supporting a leading green energy company in their search for Collections Advisors working in their fast-paced Collections department. This is an excellent role if you are looking to get into an office environment or further your skills within a professional and fast-moving environment. Day to Day: - Handling inbound...


  • Stroud, Gloucestershire, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role?Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Temporary Customer service advisors on an initial temporary business. This is a great opportunity to join a dynamic and reputable businessDuties include: General administration to support the department Inputting data onto...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are excited to be supporting a leading company in Stroud, with their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. This is an excellent opportunity if you're seeking your first office position, or looking for your...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are excited to be supporting a leading company in Stroud, with their search for Customer Service Advisors to join their dynamic and fun team! If you are an enthusiastic, organised and determined individual this role could be perfect for you. This is an excellent opportunity if you're seeking your first office position, or looking for your...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are delighted to be supporting a fantastic organisation based in Central Stroud, with their search for X2 Sales Advisors to join their team on a permanent basis. This is an excellent opportunity if you are looking for your first Sales based opportunity. **DAY TO DAY**: - Offering exceptional customer service to new and existing...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Customer Service Administrators on an ongoing temporary basis. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department - Inputting data...


  • Stroud, Gloucestershire, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role?Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Customer Service Administrators on an ongoing temporary basis. This is a great opportunity to join a dynamic and reputable businessDuties include: General administration to support the department Inputting data onto...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for a Data entry assistant on an initial temporary business. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department - Inputting data onto...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for Customer Service Administrators. This is a great opportunity to join a dynamic and reputable business! Duties include: - General administration to support the department - Inputting data onto bespoke systems. - Keen...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Looking for your first office role? Juice Cheltenham is delighted to be supporting a leading employer based in Stroud, on their search for multiple Customer Service Administrators on an ongoing temporary basis until at least April 2023, with potential to be extended. This is a great opportunity to join a dynamic and reputable business! Duties include: -...

  • First Team Coach

    1 week ago


    Stroud, United Kingdom Ecotricity Full time

    **Location**: - Forest Green**Salary Details**: - Depending on Experience**About The Role** *** As First Team Coach your role will be to assist the Head Coach with the day to day running of the First Team. - This is a Full time role including Match Days**Coaching** - Be part of the coaching team for all First Team games - Work with the Head Coach to plan...

  • Sales Executive

    1 month ago


    Stroud, United Kingdom First Base Full time

    Sales Executive Location: Stroud, Gloucestershire Hours: Fulltime, Permanent Salary: £30,000 + uncapped commission Job Description Our client is looking for an energetic and self-driven Sales Executive to join their team. As a Sales Executive, your responsibilities will be to close sales via phone calls. The ideal candidate should have outstanding...

  • Sales Executive

    3 weeks ago


    Stroud, United Kingdom First Base Full time

    Sales Executive Location: Stroud, Gloucestershire Hours: Fulltime, Permanent Salary: £30,000 + uncapped commission Job Description Our client is looking for an energetic and self-driven Sales Executive to join their team. As a Sales Executive, your responsibilities will be to close sales via phone calls. The ideal candidate should have outstanding...


  • Stroud, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period) **Grade**: CSC **Reporting Line**: Branch Manager **Contract Type**:Permanent **Hours**: 21.5 Hours per week **Location**: 16-17 Russell St, Stroud ,GL5 3AA **Closing Date**: 21/05/2024 **What to expect**: Here at the Post...


  • Stroud, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period) **Grade**: CSC **Reporting Line**: Branch Manager **Contract Type**:Permanent **Hours**: 21.5 Hours per week **Location**: 16-17 Russell St, Stroud ,GL5 3AA **Closing Date**: 21/05/2024 **What to expect**: Here at the Post...