Production Coordinator Part-time

7 months ago

Crewe, United Kingdom Dr. Tim Ltd Full time

_**Do you love organization so much that your closet is arranged by color?**_
- **Do you enjoy serving others and making guests feel welcome in a new space?**_
- **Are you a supportive, team-player that can juggle a lot of responsibility? Are **_

If so, the team at Dr. Tim Ltd needs you

Dr Tim Ltd is seeking a part-time Production Manager who thrives in the fast-paced environment. Using your powers of customer service, relationship building and organization, your job will be to support the production of content videos.

At Dr Tim, we’re building a worldwide membership of medical professionals by providing them with first-class online education, events and community-based support to help our members succeed in growing their own non-surgical medical aesthetics clinics. We’re known in the market for cutting-edge education but also for speaking truths and shaking things up. ‘Radical candour’ is one our 5 core values for how we all show up to work each day - if something needs saying, let’s say it

Originally started in 2008 as SkinViva, we opened a clinic for patients and, later, a training academy for medical professionals who want to learn non-surgical cosmetic treatments (such as BOTOXTM and dermal fillers injections). In 2020, we launched Dr Tim as an online business with the goal of becoming a globally-recognised brand known as the ‘go to’ provider for online learning in the field of medical aesthetics.

Reporting to the Production Manager, your role is to ensure all the operational needs of our small office and production studio are taken care of. You will act as the glue that ensures the operation of our premises works efficiently and can cope with the demands of a scaling business. The role is office-based but most of our team and freelance colleagues work remotely so you’ll be working collaboratively in online meetings as well as face-to-face.

Working in a production environment can be stressful this role needs an assertive, confident personality to make stuff happen often under time pressure. You’ll be working closely with patients, suppliers, freelancers, team members, leadership team, and the owners so being a ‘people person’ is essential as well as having first class organisational skills.

**Responsibilities (tasks associated with the role)**

**Arranging patient models** to undergo treatment for us to film, which includes:

- planning and scheduling treatment appointments with the production team
- carrying out telephone consultations to ensure patient models meet our requirements
- taking payments for treatments & enforcing strict rules about appointment attendance
- chaperoning models at our office/studio to ensure production requirements are met
- assisting with the consent-for-treatment process and recording of clinical notes
- reassuring and managing patient models with any aftercare requirements they have

**Supporting production processes** to ensure we achieve our targets for making content by:

- helping to plan and organise production days
- contacting and booking experts who want to help us make education/content
- manage the process for looking after guest speakers e.g. itinerary, arrange transport
- organising/tidying props and equipment according to what we plan to film
- assisting on filming days to ensure the team runs strictly to time and achieves goals
- indexing and filing all footage/photos and ensuring transcripts are produced
- updating schedules/plans to keep the team on track (e.g. Googlesheet/Trello/Asana)

**Supporting membership processes** by assisting with:

- Uploading lessons to membership / courses platform
- Scheduling events for the membership community
- Broadcasting updates and news to members about upcoming lessons/events
- Setting up online events in Zoom and uploading a replay for members to watch

Additional Responsibilities:

- **Managing stock and supplies** to ensure timely re-ordering, organised storage, preparation for filming, and rotation/count of stock (includes clinical stock and general office requirements)
- **Maintaining offices/studio **to include ordering equipment/furnishings, organising repairs and improvement works, and the ongoing supply of utilities/key services (e.g. cleaners)
- **Ensuring compliance** with all legal and regulatory requirements (to include health & safety, fire risk assessment, security, insurance, intellectual property)
- **Support finance processes** by assisting with procurement, payment of invoices, maintaining asset register of equipment, and bookkeeping queries
- **Developing and documenting processes** to help the production team make more content, faster and offer new types of content to our customers
- **Support adhoc duties & requests** from the managers/directors as required

**Requirements (expected proficiencies to excel in this role)**
- This position is for a person who is:_
- **Organised** - you love making lists, plans & setting reminders so no job is forgotten. Everything ‘h

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