Senior Support Worker

5 months ago

Eastbourne, United Kingdom Specialist Care Ltd Full time

**About Us**

Specialist Care Ltd is a provider of high-quality residential care provisions. We are committed to providing a safe, supportive, and comfortable environment where our residents can thrive. We are currently seeking a dedicated and compassionate Senior Support Worker to join our team and contribute to our mission of enhancing the lives of vulnerable people in our community.

**Role Overview**

We are seeking a compassionate and dedicated Senior Support Worker to join our team. The Senior will play a pivotal role in providing personalised support to residents, promoting independence, and ensuring their well-being and safety.

**Key Responsibilities**
- **Supervision and Leadership**: Provide leadership, direction, and supervision to support staff, ensuring they understand their roles and responsibilities and are equipped to deliver high-quality care and support.
- **Mentoring and Training**: Provide ongoing mentoring, coaching, and training to support staff, identifying areas for development and delivering relevant training sessions to enhance skills and knowledge.
- **Person-Centred Support**: Work collaboratively with residents, their families, and multidisciplinary teams to develop and implement individualised care plans that reflect the unique needs, preferences, and goals of each individual.
- **Risk Assessment and Management**: Conduct risk assessments and develop risk management plans in collaboration with residents and other stakeholders, ensuring a safe and supportive environment for all.
- **On-call Support**: Act as the primary point of contact for support staff during evenings, weekends, and holidays, providing guidance and assistance as needed to address any urgent issues or emergencies that may arise.
- **Documentation and Reporting**: Ensure accurate and timely documentation of support provided, incidents, and any changes in service users' needs or conditions, in compliance with the organisational policies and regulatory requirements.
- **Advocacy**: Advocate on behalf of residents to ensure their voices are heard, their rights are respected, and their needs are met effectively within the organisation and the wider community.
- **Collaboration and Networking**: Build positive relationships with external agencies, healthcare professionals, and other community resources to facilitate access to additional support services and resources for service users as needed.

**Qualifications and Skills**
- Previous experience in a similar role, preferably within supported living or healthcare settings.
- Compassionate and empathetic approach to supporting individuals with diverse needs.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with residents and colleagues.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic environment.
- Basic knowledge of health and safety regulations and procedures.

**Benefits**
- Competitive salary.
- Comprehensive benefits package including retirement plans, and paid time off.
- Opportunities for professional development and advancement within the organisation.
- A supportive and collaborative work environment dedicated to making a positive difference in the lives of our residents.

**Equal Opportunity Employer**

Specialist Care Ltd is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Pay: £24,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Physical setting:

- Residential home

Shift:

- 12 hour shift
- Day shift
- Night shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Support work: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 002

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