Services Assistant

3 weeks ago


Bristol, United Kingdom Blue Arrow Full time

**Services Assistant**
**Bristol**
**£11.81 per hour PAYE**
**6 months**

**Role Brief**:
To provide an efficient day-to-day administration service to the Cemeteries and Crematorium Office in order to ensure that customer service levels are maintained and that the office runs smoothly.

**Role Responsibilities**:

- To complete all aspects of administration related to the running of the cemeteries and crematorium.
- To undertake general reception duties greeting families and funeral directors and assisting with their enquires, resolving day to day matters as appropriate and passing on more complex enquiries to the appropriate person.
- To receive and assist with telephone enquiries from funeral directors, members of the public and ministers of religion, resolving day to day matters as appropriate and passing on more complex enquiries to the relevant person.
- To complete all aspects of financial administration including invoicing and weekly banking duties.
- To sensitively assist families in their decisions relating to the laying to rest of cremated remains and the choosing of memorial options.
- To abide by all relevant procedures in the releasing of human remains to funeral directors and families.
- To liaise with Monumental Masons to locate graves.



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