Receptionist

**JOB TITLE**:Receptionist

**LOCATION**:Wincanton

**SALARY**:£11.25

**HOURS**: 4 days a week to include alternative weekends

9am - 5pm

A medium size Nursing home, with both nursing and residential residents, set in seven acres of beautifully landscaped grounds, that offers a boutique care experience for their guests, ensuring home really does mean home.

**This home is not on any public transport routes.**

**Responsibilities**
Set in 7 acres of garden, this home has been completely refurbished to a high standard. The new owners are seeking experienced & dedicated staff to become part of an outstanding team providing the highest level of support & compassionate care to residents.

**Job Purpose**

We are looking for a friendly, organised and welcoming individual with excellent communication and listening skills to greet visitors, handle enquiries and make telephone calls. We want someone who can represent the service in a positive and professional way. You will be responsible for:

- Answering and handling calls
- Making calls to healthcare professionals and service users’ families
- Accurately taking messages
- Sorting incoming post
- Completing some documentation
- Greeting and directing visitors
- Ordering supplies
- Managing diaries

**Requirements**:

- Experience of a similar role
- Equivalent to GCSE English and maths at C or above
- Excellent communication skills both written and verbal
- Friendly and welcoming personality
- Customer service experience
- Team worker
- Caring
- Enthusiastic manner
- Trustworthy & honest
- Can-do attitude
- Personally committed
- Learns from mistakes
- Tenacious & resilient
- Takes accountability
- Professional
- Willing to undertake further training
- Ability to motivate & influence others
- Knowledge of HR processes
- Able to work autonomously with diligence, consistency & enthusiasm

**Benefits**
- Competitive hourly rate
- Holiday pay
- Pension Contributions
- Supportive environment & regular supervision
- Employee well-being programme
- Opportunity to develop & career progression

**Job Type**: Part-time

**Salary**: From £11.25 per hour

**Benefits**:

- Company pension

Work Location: In person