2nd Line Support
3 weeks ago
**2nd Line Support Analyst**
**Role**:2nd Line Support Analyst
**Location**:Huddersfield (Hybrid - 3 days in the office)
**Salary**: £25,000 to £28,000
My client, a growing telecommunications company are looking to recruit a 2nd Line Support Analyst to help support their existing and future client base.
Key Skills/Experience;
- 1-2 years’ experience working on a 1st / 2nd line helpdesk within the telecommunications industry and had exposure to the below products:
- Broadband products such as ADSL / FTTC / SOGEA / FTTP / Leased Lines
- Hosted phone systems / VoiP
LAN / WAN / DNS / DHCP / HTTP / HTTPS / IP addressing / Subnets
Desirable
Knowledge of SD-WAN Solutions, such as Cisco Meraki.
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