Catering Supervisor

4 days ago

York, United Kingdom Queen Ethelburga's Collegiate Full time

**Location**

York

**Vacancy Type**

Permanent/Full Time

**Application Deadline**

Sunday, March 3, 2024

**Job Profile**

**Job Profile document
**Job Summary**

**Job Title: Catering Supervisor**

**Permanent/Full time**

**£13.23 per hour weekdays**

**£14.38 per hour enhanced rate for weekends**

**Introduction**:
Queen Ethelburga’s is set in more than 220 acres of beautiful North Yorkshire countryside, on the Thorpe Underwood Estate. Staff work as one team - whether they are directly teaching or supporting students as part of the school and pastoral teams, or as part of our estates team making sure that the campus works as it should - to create a vibrant learning and living environment in which every student can thrive. We aspire to excellence, have high expectations of ourselves and others, and take pride in everything we do. We aim to nurture resilient, confident, and independent lifelong learners. The Queen Ethelburga’s Collegiate Standard is ‘To be the best that I can with the gifts that I have’.

**Role**

The Catering team as a whole is responsible for maintaining high standards throughout the Estate.

The role of the Catering Supervisor is to support the Catering Manager in the operation of the catering department, assisting the Catering Manager in operating an effective, and efficient catering service.

**Duties and responsibilities**
- Assist the Catering Manager in the overall running of the catering department, on a daily basis to the highest possible standards, covering all aspects of the catering department including all satellite units
- Assist and support the Catering Manager in ensuring a high quality food service is offered at all times
- Assist in the development and improvement of the catering service by offering constructive comments and suggestion
- To be proactive in ensuring the cleanliness and tidiness of the catering department at all times
- To deputise in the absence of the Catering Manager
- To inform the Catering Manager of any important activities on site of relevance of the catering department
- To ensure the security of the catering facilities whilst on duty
- To lead by example with regards to timekeeping, presentation, hard work, attitude, motivation and commitment
- To ensure all meal services are set up on time, are well presented and an excellent service is provided
- In conjunction with the other Catering Supervisors be responsible for weekend cover and ensure required standards are maintained
- Be an active first aider within the department
- Promote a friendly working relationship with colleagues and staff
- Promote a positive company image to customers and guests, employing excellent customer service at all times
- Deal with customer complaints and inform the Catering Manager
- Complete any training plans or courses as and when required
- Monitor staff performance, ensuring all staff are working to their full potential
- Ensure the department follows all Health and Safety, Food Safety and COSHH guidelines
- Be actively involved in the planning and running of catering events for both internal and external clients
- Monitor staff breaks, reporting any concerns to the Catering Manager
- Ensure all maintenance issues are reported promptly and followed up
- Attend any meetings as required
- Carry out any other duties required by the Catering Manager

**Benefits**:

- Competitive salaries, with a range of flexible hours to suit
- 10% discount on Kindergarten fees (aged 3 months to 3 years
- 25% discount on all summer / holiday courses.
- Significant discount on school fees from age 3 to 18.
- Free private staff gym, separate to the students with state of the art equipment.
- Free, secure onsite parking
- Free flu jabs offered through our medical centre
- Staff community social events including bonfire and fireworks, Christmas ball, summer family fun day etc.
- 24/7 Employee Assistant Programme
- Training and Development Opportunities
- Increased holiday entitlement for staff with long service
- Long service awards
- Discount on King’s Theatre productions - external events
- Enhanced paternity / maternity pay, including new baby book

**Applying**:
QE is committed to ensuring a safe environment for its pupils and staff. Applicants will be required to provide proof of identity and undergo the relevant DBS checks for their role.

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