Night Worker

**Introduction**:
**Project Description**:
The project is located in Bridgend and works with single homeless people. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety
- Promoting Independence and Control
- Promoting Economic Progress and Financial Control
- Promoting Health and Wellbeing

**Purpose of Role**:
To provide a proactive night time presence within Bridgend residential projects to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

**No Agencies.**

**We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.**

**Main Duties, Responsibilities and Person Profile**:
**Main Duties and Responsibilities**

**1. To assist with the project’s housing management functions.**

a) To assist with the induction of Service Users into project and provide and explain the required information (where appropriate).

b) To collect service charges and rent (where appropriate).

c) To assist with facilitating residents’ house meetings (where appropriate).

d) To monitor project activity, respond to emergencies according to situation and maintain appropriate records.

e) To address and report maintenance issues in line with the Maintenance Policy.

f) To ensure Health and Safety monitoring is carried out and recorded accurately.

g) To carry out Health and Safety checks in line with legislation, policy and organisational requirements.

h) To ensure good standards of cleanliness and hygiene are maintained at all times.

i) To address all issues to maintain a safe and pleasant project environment.

j) To maintain the security of the project from external influences.

k) Manage and enforce house rules.

l) Manage the procurement process of COSHH items via Central Services.

m) Monitor and review the CCTV of the project as required.

o) Ensuring refuse is placed for collection on appropriate days.

p) To ensure the project is cleaned and tidied as per rota.

**2. To assist in monitoring the effectiveness of the project.**

a) To ensure that all records within the project (H&S, Register for fire purposes, log, Service Users) are maintained.

b) To provide statistics and other information as requested.

**3. To assist in the overall running of the project.**

a) To work in line with all Wallich policies and procedures.

b) To participate in own supervision.

c) To undertake relevant training.

d) To report to manager regularly informing him/her of issues arising during the course of the work that require policy decisions.

e) To complete any Housing Management tasks left from daytime staff.

f) To take part in all aspects of lone working as directed by the policy.

g) To act as an organisational Lone Working Contact according to the Lone Working Procedure.

h) To partake in a team handover where applicable.

i) To undertake other duties within the remit of the post.

**4. Other**

a) To work and travel across Bridgend County, and further afield as and when required.

b) To arrange out of hours staffing cover/emergency maintenance using pre-approved out of hours resource list.

c) To provide support to the residents of the project as appropriate.

**Person Profile**

**1**.** Knowledge**

a) Basic knowledge of COSHH requirements.

b) Basic knowledge of how complex needs, such as substance misuse and mental health, can affect individuals and their vulnerability.

c) Basic knowledge of how your personal life can affect your own performance and attendance.

d) An understanding of the need for professional boundaries.

**2. **Experience**

a) Experience of and confident to lone work.

b) Experience of working with vulnerable people.

c) Experience of housing related support or homelessness (this can be from a personal perspective).

d) Experience of recording your work in paper or digital systems is desirable.

e) Experience of engaging with diverse people in a non-judgemental way.

f) Experience of dealing with challenging situations.

g) Competent using Microsoft Word, Excel and MS Outlook to a basic level.

**3. Othe**r

a) Driving licence and own vehicle is essential

b) Ability to communicate in Welsh is desirable but not essential

**Interview date: 7th February 2023 via MS Teams**

**T2