Medical Receptionist
6 months ago
At the Women's Wellness Centre, we’re dedicated to providing outstanding care to our community. We’re currently seeking a professional and friendly Medical Receptionist to be the first point of contact for our patients and to support our healthcare team with exceptional administrative skills.
**Responsibilities**:
- Greet patients and visitors warmly, and assist them with check-in procedures.
- Manage appointment scheduling, cancellations, and rescheduling requests.
- Handle patient enquiries in person and via phone, providing accurate information and assistance.
- Maintain patient records with confidentiality and accuracy, ensuring all required documentation is up-to-date.
- Process billing and insurance claims, and manage patient payments.
- Work closely with healthcare professionals to ensure smooth operation of the front office.
**Qualifications**:
- High school diploma or equivalent; further education or certification in medical administration is a plus.
- Proven experience as a receptionist, administrative assistant, or in a similar role; experience in a healthcare setting is highly preferred.
- Strong communication and interpersonal skills, with a patient and empathetic approach.
- Proficiency in medical software and Microsoft Office.
- Excellent organizational skills and the ability to multitask effectively.
- Ability to handle sensitive information confidentially.
**Why Join Us?**
- Be part of a supportive and caring team that makes a real difference in people’s lives.
- Opportunity for professional growth and development.
- Competitive compensation and benefits package.
- A positive and rewarding work environment.
**Job Types**: Full-time, Part-time
**Salary**: £12.00-£12.50 per hour
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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