Day Concierge

Permanent
- Docklands, London
- Up to £28000 per annum

We are currently recruiting for a new Day Concierge to become a part of the team based at a Residential Development in West India (E16)

Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others.

**Hours**:Monday to Friday (09:00-17:30)

**Salary**: £28,000

**Location**: West India (E16)

**Main duties and responsibilities**:

- To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;
- To receive and log parcels and packages on behalf of residents;
- To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);
- To log all resident written instructions under relevant apartment number on the concierge database;
- To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;
- To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others.

**Job Overview**:
**Category**:
**Property and Housing**:
**Offered Salary**:
**Up to £28000 per annum**:
**Job Location**:
**Docklands, London**:
**Job Type**:
**Permanent**:
**Consultant**: