Traffic Officer

5 days ago

Birmingham, United Kingdom OCS Group UK Ltd Full time

Our client, The NEC and Resorts World Arena, stage 500 world-famous public events like Crufts, Horse of the Year, Motorbike Show, BBC Good Food Live and Gardeners World Live to huge international trade exhibitions. The Arena hosts over 210 days of showsa year for 1m visitors.
As a Traffic Offer, you will be led by the traffic and logistics manager, and report into the onsite traffic supervisors based on the NEC campus (B40 1NT).
The events world can be high pressured, fast paced, and quick to change. So we are looking for a calm, positive, customer focused individual who understands the importance of their role and teamwork.
**Main duties**:

- Directing vehicles in a safe and efficient manner
- Controlling access into a secure area
- Using the radio to communicate with the Traffic team and the Site Operations Centre
- Work alongside other NEC departments, to maximise the customer experience
- Escorting Emergency Services in one of our Traffic vehicles
- Patrolling site and reporting incidences
- Limiting inner area access via Gate Houses
- Implementing roadblocks and managing congestion on site
- Working as a team to uphold safety and security practices
- Liaising with customers, exhibitors and VIPs in a friendly professional manner
- You will excel at customer communications and go out of your way to assist in any way you can

**To be successful in the role, you will need**:

- **SIA Door Supervisor Licence is required**:

- **Full UK driving licence**:

- IOSH is desirable
- Experience in a traffic or logistics role is essential
- Experience in security and stewarding is desirable
- Experience in events is desirable
- Enjoy being outdoors meeting and greeting visitors
- Excellent verbal communication skills
- An enthusiastic can-do attitude
- The ability to work on own initiative and as part of a team
- Excellent time-keeping

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.

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