Customer Care Administrator

4 weeks ago


Newport, United Kingdom STATELY ALBION LIMITED Full time

Stately-Albion is a manufacturing company that constructs and assembles residential park homes and luxury holiday lodges that are customer focused in design and value. All of our park homes are built using modern materials and design technology while hand-built in the traditional way to coach-building methods and values.

**Customer Care Admin/ Stores**

**Based**: Stately-Albion, Abercarn.

**Scope**

Customer Care is an integral part of Stately-Albion, we depend on a good reputation of customer service to maintain a future, healthy order book and to ensure we provided the correct aftersales service to our customers and homeowners. Our customers must feel they have received a good level of service, to ensure the continued success of the business.

**Key Attributes**

Administrator’s must:
Be punctual and reliable.

Work to the H&S standard required, including the correct use of PPE.

Be prepared to work occasional additional hours and weekends, as the demands of the office require (paid).

Be courteous and polite to all customers.

Manage their own workload within the working day, doing what is required in the office on that time and day.

Work well as part of a team.

Booking in stock from other departments.

**Skills**

All Administrators must have relevant skillsets and experience in:
Customer services, including telephony complaint handling.

Dealing with complex customer issues.

IT skills - Microsoft Windows & Office.

Some product knowledge of general construction materials and their uses.

Training will be provided.

Hours:
Monday - Thursday: 08:00 - 17:00 (1 hour unpaid lunch)
Friday: 08:00 - 16:30 (30 minute unpaid lunch)
Total weekly hours: 40.

**Salary**: £22,880.00-£23,920.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Administrator


  • Care Navigator

    1 month ago


    Newport, United Kingdom Primary Care Staff Full time

    Are you an exceptional Care Navigator looking for your next challenge? Lliswerry Medical Centre is a patient focused practice. We advocate best practice through the latest accepted research, innovation and technology and pride ourselves on being accessible and approachable. Quality care is at the heart of what we do and is tailored to each individual...

  • Care Coordinator

    1 month ago


    Newport, United Kingdom All Care (GB) Ltd Full time

    Full Time Contract *** **Care Coordinator**: - Newport Driver 0.40p - £23,000-£26,000 - 1 year Care Experience and 1 year Care Coordinating Experience - We are looking for a full-time Care Coordinator to join our friendly team at the Isle of Wight office. You will be joining our current coordinators in providing a high-quality service to our clients...

  • Care Coordinator

    2 weeks ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Location: Newport Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The Role: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most...

  • Administrator

    1 month ago


    Newport, United Kingdom Primary Care Careers Full time

    **About the Role**: Newport Surgery is seeking an experienced administrator to join our busy practice support team and help make a positive impact to our local community. The main skills for the role include: - Audio skills - An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests -...

  • Care Coordinator

    5 days ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Location: NewportRead on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.The Role:Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated...

  • Care Coordinator

    5 days ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Job Description Location: Newport The Role: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have...

  • Care Coordinator

    2 weeks ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Location: NewportRead on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.The Role:Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated...

  • Care Coordinator

    2 weeks ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Job DescriptionLocation: NewportThe Role:Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...

  • Care Coordinator

    1 month ago


    Newport, United Kingdom Wales England Care Ltd Full time

    **Role **- DomiciliaryCare Coordinator **Location **- Based in Risca **Salary** - £23,000 to £25,000 per annum **About the role**: We are looking for a Care Coordinator to join our team at Wales England Care Ltd. In this role, you will effectively and efficiently manage the delivery of high-quality care services, ensuring that Care Workers are matched...


  • Newport, United Kingdom Vertu Motors group Full time

    Vans Direct Newport  Vans direct Limited is the UK’s leading supplier of new vans and commercial vehicles. Working with over 15 manufacturers and various finance partners, we offer a one-stop-shop for the van buying market: whether the sole trader or the fleet user. Primarily internet driven, the Company operates a contact-centre type environment...

  • Care Manager

    2 weeks ago


    Newport, United Kingdom Helping Hands Home Care Full time

    Location: Newport Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The Role: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most...


  • Newport, United Kingdom All Care (GB) Ltd. Full time

    Are you looking for a new challenge that is rewarding and will genuinely make a difference in people’s lives? Are you looking for a role that is varied and provides opportunities for progression? If the answer is ‘yes’, then a career in Care is just for you! We are looking for careers for Freshwater, Newport and Cowes! Benefits of working for us:...


  • Newport, United Kingdom Pendragon Full time

    **Warranty Administrator - Part-Time, 24 hours per week** **Stratstone Jaguar Land Rover Newport** **Competitive Salary with bonus and excellent company benefits** Do you have exceptional administration experience? You could be the Warranty Administrator that we are looking for. As Warranty Administrator, you will be responsible for delivering industry...

  • Administrator

    1 month ago


    Newport, United Kingdom Priory Adult Care Full time

    #LoveYourJob! Priory Supported Living in South Wales is looking for an enthusiastic Administrator to join the team based in Newport NP19. Responsibilities include: Managing the office, updating electronic roster systems, payroll processing, income processing, attending meetings and minute taking, financial reconciliation of petty cash and service users...


  • Newport, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large...


  • Newport, United Kingdom Vantage Data Centers Full time

    Job Description About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers,...


  • Newport, United Kingdom Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...


  • Newport, United Kingdom Vantage Data Centers Full time

    Job Description About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers,...


  • Newport, United Kingdom Vantage Data Centers Full time

    About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large...


  • Newport, United Kingdom Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...