Mortgage Case Reviewer

2 weeks ago

Chippenham, United Kingdom PRIMIS Mortgage Network Full time

**Mortgage Reviewer - Chippenham - HYBRID WORKING**

Part of LSL Property Services, PRIMIS Mortgage Network are the largest dedicated Mortgage and Protection Network and operate within the Financial Service sector. Based within our **Chippenham Offices - SN14** (and Home) we are looking to recruit an experienced Mortgage & Protection Reviewer in our Customer Outcomes Team (Compliance).

**The role is partial home working (3 days if required) and partial office based in Chippenham for 2 days**

PRIMIS Mortgage Network prides itself in supporting Mortgage and Protection advisory experts in delivering the very best in quality customer service. Through an effective and efficient service of high quality tailored advice, we believe our customers should receive a service that they want to go back to again and again.

The objective of this role will be to support the Head of Customer Outcomes with effective management of risk via the First Line of defence through review of member files for suitability of advice, in line with PRIMIS guidance and Service Level Standards. In order to fulfil this - the role holder will amongst other duties review allocated cases to assess suitability of advice and adherence to TCF principles, recording activity and outcomes in line with departmental standards and SLA’s. You will build positive, beneficial relationships with Advisors through regular contact and feedback provided to them and report any breaches of PRIMIS and FCA standard through the correct channels.

**The salary for the role is £25,000 - £26,000 DOE negotiable.**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.

PRIMIS Mortgage Network / LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on the LSL Careers website

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in CHIPPENHAM

Reference ID: CORTCHIPP

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