Senior Claims Handler
4 days ago
Your new company
Our client is a leading international law firm who provide a range of professional legal services to leading clients predominantly in the insurance sector. Whilst this is an international law firm, they are friendly and approachable and are known for theirmodern approach and outlook to legal services. They are currently undergoing an expansion in the Bristol office due to work levels and are seeking a Senior Claims Handler to join their well-established team in Bristol. This is a permanent role, and the companyare flexible regarding working pattern. The team are currently working in a hybrid manner, with a mix of home and office working, and would be looking for you to commute to their office in Bristol 2-3 days per week, therefore it is likely that you will livewithin commuting distance.
Your new role
Working with the Head of Claims and other team members, you will be responsible for the line management of a team of claims handlers, managing resources and capacity, responsible for compliance with service levels, data accuracy and quality. In addition, youwill be responsible for the day to day relationship on particular accounts with clients and stakeholders. Customer service skill is crucial, in order to deliver excellence in respect of the claims experience to insureds and brokers.
What you'll need to succeed
You will have a Law degree or will be working towards ACII, CILEx or equivalent legal qualification; alternatively, you might have significant experience in claims with technical knowledge and expertise. You should have d demonstrable experience of relationshipmanagement (internal and external) and p devious line management experience as a team leader or similar and the ability to motivate self and others.
You will have comprehensive technical claims knowledge and will have first rate communication skills, commercial awareness and the initiative to work alone as well as be a team player. You will have excellent customer service skills, with the ability todeal with difficult or demanding situations and clients and customer focused and target driven.
What you'll get in return
Joining a leading international law practice, you will receive a highly competitive starting salary plus a range of benefits including an excellent holiday allowance, pension, income protection and a range of lifestyle benefits. The firm also offer excellentflexible working opportunities.
What you need to do now
If you're interested in this role, contact Ellie Livingstone at Hays Legal for further information.
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