Ambulance Care Assistant

2 months ago

Hove, United Kingdom Health Connections PTS Ltd Full time

Job description

Health Connections PTS is committed to providing safe transfers where all patients and the transfer crew can enjoy a safe and friendly approach based on equality, quality and integrity. The policies and procedures we have developed aim to create and sustain good relationships with all our clients/health care providers.

Health Connections PTS places high value on our staff and are committed to support them in a variety of ways to ensure their approach is meaningful and effective to our clients.

We are currently recruiting for staff in Shoreham and surrounding areas on a Full Time and Bank basis.

**Job Purpose**

As part of this dedicated and highly motivated team you will be required to provide a comfortable and safe conveyance of mental health patients at varying levels of risk and presentation.

This role requires excellent communication skills with a diverse range of individuals; patients, relatives, colleagues, health care professionals.

To be mindful and responsive to the patient’s needs.

**Main Duties and Responsibilities**
- Have an awareness of all policies and procedures linked to your job role.
- Prior to commencing all journeys ensure that you are aware of the transfer details and seek guidance from management team / RMN should you be unsure of any particular aspect of the job.
- Maintain responsibility for the collection and return of the escorting staff
- To ensure the road worthiness of the vehicle prior to dispatch using appropriate HC PTS charts / checklists.
- The post holder should establish and maintain a therapeutic relationship that promotes an environment where the patient (and where appropriate carers) feels safe and secure during transit.
- To ensure accurate documentation of journey details and particulars.
- To make sure all documentation relating to each journey is removed from the vehicle and returned to Health Connections PTS office for processing and filing.
- Effectively communicate with Health Connections PTS staff and all those involved in handover process.
- When required and when suitably trained assist all team members with duties related to the safe transfer of patients.
- Participate in a feedback session after every journey and attend team meetings when requested.
- Complete mandatory training relevant to your role to enhance skills and knowledge.
- All of Health Connections PTS’ staff are responsible for acting in a professional manner.
- To lead on the general cleanliness of the vehicle and to adhere to Health Connections PTS’ infection control policies and procedures at all times.
- To ensure all incidents are reported in a timely and accurate manner in accordance with relevant policies and procedures.

**Skills and Abilities**
- To be a good communicator.
- To be observant and sensitive to the needs of our patients.
- Have the ability to remain calm under pressure.
- To be able to handle sensitive situations in a professional and emphatic manner.
- Treat all with respect and dignity.
- Have good literacy and numeracy skills.
- To be able to use your own initiative and be competent at problem solving.
- Be willing to undertake training relevant to the job role and service needs.
- To be a safe and confident driver.

**Personal Attributes**
- To be a good team player.
- Demonstrate a high level of personal appearance.
- The ability to work at short notice.
- All applicants are required to have satisfactory enhanced clearance from the Disclosure and Barring Service Check.

**Essential Qualifications**
- To hold a full and clean UK driving licence.
- Full Training is provided

**Job Types**: Permanent, Zero hours contract

**Salary**: £10.60-£11.60 per hour

Schedule:

- Day shift
- Night shift
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: ACASHOR

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