Application Support Specialist

4 months ago

StainesuponThames, United Kingdom Bupa Global Full time

Application Support Specialist

**Job Description**:
**Application Support Specialist**

**Staines (TW18 3DZ) or Manchester (M50 3SP)**

**Flexible / Hybrid working options (i. e up to 3/4 days WFH)**

**Permanent - Full time 37. 5hours**

**Up to £33,500 depending on experience and fantastic benefits**

We consider all types of flexibility, including locations, hours and working patterns.

**We make health happen**

At Bupa, we're passionate about technology. With colleagues, customers, patients, and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

**How you'll help us make health happen**:
There will be a wide range of technical accountabilities and activities performed by the job holder depending on the specific discipline e.g. development, support and environment Configuration.
- Impact assess and validate technical solutions with guidance
- Participate in the documentation of technical solutions
- Perform proof of concepts to ensure end to end solutions are fit for purpose
- Provide input to projects and solution delivery teams regarding the technologies within their domain
- Take part in implementation activities, change control and release planning
- Take ownership for resolving IT related problems within their domain, which directly or indirectly impact on the operational services or development
- Establish and maintain credibility and working relationships with other IT teams, being an ambassador for IT within the business community, supporting a customer service culture.

**Key Skills / Qualifications needed for this role**:

- Experience in PL/SQL
- Experience in.NET or C# would be advantageous.
- IT graduate or equivalent experience working in an IT service delivery role
- Knowledge and experience of IT technologies
- Strong communication skills, good team player
- ITIL v3 or v4 Foundation
- Logical approach to software solutions and problem solving.
- Be proactive in identifying and resolving potential issues and escalate appropriately.
- Able to adapt to different situations requiring interpretive and constructive thinking and a degree of evaluative judgement.

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Upon joining Bupa in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.

Time Type:
Full time
Job Area:
IT
Locations:
Bupa Place, Staines - Willow House

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