Operational Delivery Role

7 months ago


Glasgow, United Kingdom Cabinet Office Full time

**Details**:
**Reference number**:

- 349076**Salary**:

- £27,750 - £29,000-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- CO - Government Commercial Function - Commercial & Contract Management Capability**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Glasgow, Manchester, YorkAbout the job

**Job summary**:
The award winning Commercial Capability Team was formed in 2014/15 to bolster departments in improving their commercial capability. A new concept for government, we have developed a suite of capability services that central government departments and wider government bodies can access. A Commercial Recruitment Hub has been created, offering a centralised recruitment service for departments to fill commercial vacancies starting from Commercial Managers progressing up to Senior Commercial Specialists.

This role will be based within Business Operations of the Commercial Capability Team. The Business Operations Team supports the other 14 teams that make up the Capability team, in various ways to ensure the smooth running of the Capability’s functions. We are a relatively new team and so there are opportunities to improve business performance and to be a part of progressive change within the team.

This campaign is looking for Executive Officers to work across the following work stream:
**Delivery Support Officer** (Contract Management / Commercial Learning & Development,Transforming Public Procurement).

The Delivery Support Officer will join an established operational delivery function and will be responsible for providing all logístical support services to ensure that training programmes offered by the faculty run to the very highest of standards. The post-holder will be reporting to the Deputy Operations Manager and will have a specific focus on learning and development programmes though may be required to support additional service areas as and when required.

**Job description**:
**Key Responsibilities**:
The post-holder is responsible for ensuring all logístical support activities are carried efficiently and effectively with a strong customer-service focus to ensure that all GCF Virtual Training events run to the very highest of standards.
- Ensuring that all learners are booked on to suitable courses and are aware of joining instructions, including issuing calendar invitations and following up to confirm attendance.
- Ensuring that all relevant communications are sent to learners in a timely manner.
- Ensuring that learners complete any relevant online courses before attending virtual training sessions.
- Ensuring that all virtual learning courses are launched to maximum capacity.
- Managing the Service Desk (mailbox), responding to all queries from learners in a timely and professional manner allocating tasks to action owners and following up to ensure completion.
- Ensuring that all virtual courses are fully resourced with appropriate facilitators.
- Ensuring that the virtual classrooms are booked and relaying any special requirements including reasonable learning adjustments to the facilitators.
- Ad-hoc administrative tasks including support in arranging meetings, room bookings, updating training materials and document control.

**Person specification**:

- Have excellent organisation and prioritisation skills, good attention to detail, and be able to multi-task and work across multiple activities.
- Be a strong communicator, with excellent written and verbal communication skills.
- Be able to establish and maintain good relationships with internal and external stakeholders.
- Have the ability to work both collaboratively and independently.
- Be able to remain calm under pressure, and problem-solve in order to preserve customer experience, often in a completely virtual environment.

**Desirable**:

- Experience in a Customer Service role.
- Previous work with a Learning Management System.

**Additional information**:
A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Working Together
- Making Effective Decisions
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £27,750, Cabinet Office contributes £7,492 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension whic



  • Glasgow, Glasgow City, United Kingdom Efficient Service Delivery Full time

    Key Responsibilities\The Head of Delivery will be accountable for the overall coordination and management of SR15 and SR21 delivery portfolios from Gate 70 to Gate 120. This role requires a deep understanding of major programme portfolio design and construct projects, with expertise in Operational Health and Safety procedures and policies.\\Requirements:\To...


  • Glasgow, Glasgow City, United Kingdom Efficient Service Delivery Full time

    **About Us**Galliford Try, one of the UK's leading construction businesses, is seeking an experienced professional to join our team as a Head of Delivery Manager. We are committed to delivering lasting change for our stakeholders and the communities we serve.As a key member of our Senior Leadership Team, you will be responsible for ensuring successful...


  • Glasgow, Glasgow City, United Kingdom Efficient Service Delivery Full time

    Galliford Try, a leading construction business in the UK, seeks an experienced professional to fill the role of Head of Delivery. Based in Stepps, this position offers the opportunity to work on major capital programmes for utility clients and contribute to delivering lasting change for stakeholders and communities.Job Description:Responsible for successful...


  • Glasgow, Glasgow City, United Kingdom Efficient Service Delivery Full time

    Company Overview\Galliford Try is a leading construction business in the UK, committed to delivering excellence for its clients and communities. With a vision to be a people-orientated, progressive business, we strive to improve lives through building facilities and infrastructure that meet community needs.\\Estimated Salary: £120,000 - £150,000 per...


  • Glasgow, Glasgow City, United Kingdom The Sofa Delivery Company Full time

    About The Sofa Delivery CompanyWe are committed to delivering exceptional customer experiences through our professional and courteous staff. Our team is dedicated to providing high-quality services that exceed customer expectations.Job Overview:We are seeking an experienced Truck Driver - Delivering Comfort to join our team. As a key member of our delivery...


  • Glasgow, Glasgow City, United Kingdom The Sofa Delivery Company Full time

    About The Sofa Delivery CompanyWe are a leading delivery service dedicated to providing exceptional customer experiences. Our team of skilled professionals takes pride in delivering high-quality furniture to our customers across the city.Job Summary:We are seeking an experienced Furniture Delivery Specialist to join our team. As a key member of our delivery...


  • Glasgow, United Kingdom Forward Role Full time

    CRM Specialist £30k - £35k Hybrid working Cheshire Forward Role are excited to be partnering with a rapidly growing manufacturer that's at the forefront of innovation, consistently investing in cutting-edge technology and services to deliver new products and solutions to market.The business offers unparalleled progression opportunities, including the...

  • Delivery Operator

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom Loomis Uk Ltd Full time

    Are you looking for a new challenge in logistics?We have an exciting opportunity at Loomis Uk Ltd for a Delivery Driver (known internally as Driver Guards) to join our team.This role involves working part-time at our Glasgow transport hub, where we are seeking individuals with a positive attitude and the desire to learn and succeed.The successful candidate...


  • Glasgow, Glasgow City, United Kingdom Royal Mail Group Full time

    About the RoleRoyal Mail Group is proud to offer a rewarding opportunity for a Delivery Operations Coordinator to manage daily deliveries and coordinate logistics. This dynamic position requires a motivated individual with exceptional organizational skills and attention to detail.As a key member of our team, you will oversee the smooth execution of delivery...

  • Delivery Lead

    7 months ago


    Glasgow, United Kingdom Lorien Full time

    **Delivery Lead** **6 month contract role** **£550 per day, inside IR35** **Hybrid role - occasional travel the office based in Perth/Glasgow** The Delivery Lead will be responsible for leading solution development teams to realise the product roadmap and critical role for building capability within the relevant area. A vital part of the role is...


  • Glasgow, Glasgow City, United Kingdom b-spokes Deliveries Full time

    About the RoleWe are looking for a seasoned Delivery Operations Manager to join our team. In this role, you will be responsible for conducting regular van checks to ensure compliance and safety, training new drivers, and monitoring key performance indicators and deadlines.You will have experience in last-mile deliveries, strong organizational skills, and...


  • Glasgow, United Kingdom Forward Role Full time

    Do you want to work for a fast growing retailer?Do you want to work for a company that has been recognised in Sunday Times Best Places to Work?Do you have experience within ecommerce?I am looking for an Ecommerce Executive to join a leading retailer who truly cares about the well-being and development of their staff.You will be supporting with the day-to-day...


  • Glasgow, Glasgow City, United Kingdom b-spokes Deliveries Full time

    Role OverviewAs a Lead Delivery Driver, you will play a crucial role in ensuring the efficient and timely delivery of parcels across designated routes.You will lead a team of drivers, coordinating daily delivery operations while upholding our high service standards for both internal processes and client expectations.Team Leadership: Supervise and support a...


  • Glasgow, Glasgow City, United Kingdom Yodel Careers Full time

    Job Title: Delivery Operations Manager">We are seeking an independent subcontractor or distribution business to partner with us in delivering parcels across the country. As a key member of our parcel delivery network, you will be responsible for managing a team of drivers and ensuring that deliveries are made safely and efficiently.About the Role:">Main...


  • Glasgow, Glasgow City, United Kingdom Recooty Full time

    Job Title: Transportation Operator RoleUnited Wholesale Grocers Limited is seeking a highly motivated and experienced transportation operator to join our team. As a Class 2 HGV delivery driver, you will be responsible for the safe and efficient transportation of goods to our customers.With a strong focus on customer satisfaction and safety, you will be...


  • Glasgow, Glasgow City, United Kingdom Royal Mail Group Full time

    Job Description">We are looking for a skilled professional to join our delivery team in Glasgow. As a Delivery Operations Specialist, you will play a critical role in ensuring the smooth delivery of mail and parcels across the city.">Key Responsibilities">Your primary responsibility will be to deliver mail and parcels to customers across Glasgow, using a...


  • Glasgow, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 255397**Salary**: - £24,327 - £27,101**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CO - Government Commercial Function - Commercial & Contract Management Capability - Business Operations**Type of role**: - Business Management and Improvement - Operational Delivery**Working...


  • Glasgow, Glasgow City, United Kingdom Different Technologies Pty Ltd. Full time

    Job Description:As the Contract Lead, you will be responsible for managing the operational delivery of large-scale infrastructure projects in the Fibre Network Build. This role requires strong leadership skills, excellent communication, and the ability to work collaboratively with various stakeholders.Responsibilities:Oversee field management teams to ensure...


  • Glasgow, Glasgow City, United Kingdom Yodel Full time

    Yodel is seeking experienced delivery professionals to join our team as Service Delivery Partners. As a self-employed contractor, you will be responsible for managing your own business, including hiring and training staff, managing finances, and delivering exceptional customer service.About the JobYou will work closely with our dedicated team to ensure...


  • Glasgow, Glasgow City, United Kingdom Ten Live Limited Full time

    Bread Delivery Driver Position:We are currently seeking a highly skilled Class 2 driver to join our team and help us deliver bread baskets to our customers across the region. As a successful candidate, you will have a strong passion for driving and customer satisfaction.Responsibilities and Requirements:Operate a Class 2 vehicle, making up to 30 deliveries...