Meet and Greet Receptionist/chaperone

1 week ago


London, United Kingdom Ritz Recruitment Ltd Full time

**Our client, a Private Clinic based in West End, is looking for the right person to act as their Meet and Greet Receptionists.**

**Are you approachable, do you have a welcoming energy? If so, this position is for you**

**Role: Patient ‘Meet and Greet’ Chaperone**

**Location: Wimpole St, London**

**Salary: £25K**

**Hours: 40 hours per week shifts range from Mon-Fri 7am to 7pm, Saturdays 7am - 1pm, FLEXIBILITY IS KEY.**
- Helping Reception & phlebotomy staff with checking in patients form and escorting patients to waiting area and from waiting area to Phlebotomy and Andrology rooms.
- To maintain the highest standard of patient and customer service within the department.
- To assist Patient reception Staff and Phlebotomy staff with dealing with patients.
- To have the ability to communicate with the patients in a calm and friendly manner and the ability to resolve or have a full understanding of the escalation process of a complaint.
- To work closely with the Reception and Phlebotomy Team.

**Experience**
- Experience of working within the healthcare field (preferably experiencing working in a QA / regulatory environment)
- Proven experience of working with patients directly.
- Experience of customer service skills.
- Excellent written and verbal communication skills. Ability to work on own initiative and as part of a team.
- Skilled in use of Microsoft Office.
- Be flexible with the working hours and shift pattern.

**Mark Bryden**

**Ritz Rec Agency


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