Customer Success Manager
2 weeks ago
**Salary**: £30,000 - £35,000
**Hours of work**: Full-time, office based
**Company benefits**:Attractive Bonus Schemes, Performance Bonus, Company pension, Team excursions
Kameo Recruitment is recruiting for a tech-savvy, client-focused **Customer Success Manager**to take a leading role in delighting clients and boosting client outcomes at key accounts. Our Client is a leading industrial software company who are revolutionising the industry. They are experiencing rapid growthDon’t miss out on this fantasticopportunity
As the Customer Success Manager, you’ll outreach to new clients, onboard new clients, deal with any inbound enquiries, lead initiatives and processes to boost client value, usage and satisfaction in key accounts. This role is ideal for someone with strongsales skills and experience
**Duties & Responsibilities**
- Be a trusted point of contact that clients can rely on
- Work closely with the sales team to achieve growth goals
- Optimise existing processes within the company and actively enhance all Customer Success initiatives
- Maintain a detailed understanding of our client’s products and services, assist customers with questions and best practices for their needs
- Sustain business growth by adopting a data-driven approach to customer management to prioritise time around risk, and mitigating churn through customer engagement
- Drive and maintain high active user numbers and client satisfaction scores
**Requirements for this role**
- Experience in mid-tier and enterprise B2B relationship management or account management (SaaS or tech experience preferred)
- Familiarity with professional services
- Excellent customer service skills
- Experience with Excel, Word and PowerPoint (Power BI experience also valued)
- Strong organisation and project management skills to manage an exciting portfolio of clients
- An eye for detail and high standards for deliverables
- Excellent people, communication and presentation skills
If you are interested in finding out more about this position, please submit your CV.
Kameo Recruitment is an independent agency which specialises in permanent and fixed term positions within the following sectors: Sales, Marketing, HR, Finance, IT and Commercial/Office. With offices in Cambridge and Suffolk we are best placed to recruitacross East Anglia and London.
Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment. We will request additional consent directly from you before submitting your personal information to any company who are working directlywith Kameo Recruitment, for recruitment purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career relatedadvice.
-
Customer Success Specialist
3 weeks ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Manager
4 weeks ago
London, United Kingdom Muso Full timeDo you have at least 3 years experience working as a Customer Success Manager (CSM) in a SaaS company? Would you like to work with a company that provides the most complete and trusted view of global piracy, media consumption and demand?If so read on. Here at MUSO we are looking for a Customer Success Manager (CSM) to come and join our team. The CSM is...
-
Customer Success Manager
2 weeks ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
-
Customer Success Manager
1 week ago
London, United Kingdom InRule Full timeJob DescriptionAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that...
-
Customer Success Manager
3 weeks ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
-
Customer Success Manager
4 hours ago
London, United Kingdom InRule Full timeJob Description At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that...
-
Customer Success Manager
3 weeks ago
London, Greater London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35Learn more about the general tasks related to this opportunity below, as well as required skills.The role:Client's Expert CSM team is looking...
-
Customer Success Manager
1 week ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Based in West London, our client is driven by the core belief that getting products in front...
-
Customer Success Manager
1 week ago
London, United Kingdom createselect Full timeJob DescriptionWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform...
-
Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
-
Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
-
Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
1 day ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Based in West London, our client is driven by the core belief that getting products in front...
-
Customer Success Manager
5 hours ago
London, United Kingdom createselect Full timeJob Description We are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform...
-
Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
1 week ago
London, United Kingdom J&C Associates Ltd Full timeJob DescriptionJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
-
Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
