Receptionist

2 days ago


Kidderminster, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:Worcestershire Acute Hospitals NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Worcestershire Acute Hospitals NHS Trust is the place for you.

**About the Trust**

Worcestershire Acute Hospitals NHS Trust provides hospital-based services from three main sites - the Alexandra Hospital in Redditch, Kidderminster Hospital and Treatment Centre, and Worcestershire Royal Hospital in Worcester.

We provide a wide range of services to a population of 580,000 people in Worcestershire as well as caring for patients from surrounding counties and furtherafield**.**

**What you’ll be responsible for**:

- To provide a “front of House” reception service for patients attending for Oral Surgery and Orthodontic appointments. Reflecting the commitment of the Directorate to customer care and quality and ensuring that all visitors are greeted in a welcoming manner.
- To work as part of a team to provide a comprehensive administrative and clerical service within Oral Surgery.
- To make (non-complex) appointments, book patients in at the reception, and liaise with staff in the department.
- Change appointments if requested and ensuring the system is updated detailing reason for amendment and ensuring that any electronic or paper diaries are also updated.
- Ensure Appointment rooms are not overbooked except where there is prior agreement.

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

**You’ll have the following skills/experience**:

- Experience in a similar role
- Excellent IT skills
- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates**:

- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.42 per hour

Schedule:

- Day shift

Work Location: One location

Reference ID: 60462


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