Senior Caseworker

3 weeks ago

Leicester, United Kingdom Catch22 Full time

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

**Justice**

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice.

**Victim First**

Commissioned by Leicestershire Police and Crime Commissioner (PCC), Victim First is a free and confidential service that is available to all victims and witnesses of crime across Leicester, Leicestershire, and Rutland. The service supports victims and witnesses to build resilience, to reduce the risk of re-victimisation, and furthermore empower victims and witnesses to cope and recover from crime and anti-social behaviour, through timely and effective victim-centred support, from local services, families, and communities.

**Job Description**:
This role is a great opportunity to be involved in several varied projects, working at the heart of the delivery of our strategic ambition. In the role of **Senior Case Worker**, you will run a high-quality and consistent Victim First service, managing a multi-disciplinary team of caseworkers, to deliver end-to-end support for victims.

You will effectively manage the performance of the team through line management, support, supervision, and guidance, ensuring that the needs of victims are reviewed and met, in line with key organisational and professional standards.

Providing management oversight of presenting risks and needs, and ensuring that actions are taken to escalate appropriately, you will also maintain a close working relationship with key stakeholders such as police partners and statutory services, to establish and maintain seamless pathways of support for victims.

**About You**
- Confident, professional, flexible, adaptable, and creative, with a ‘can-do’ approach.
- Able to sustain performance, and respond appropriately, during times of pressure and change.
- Excellent communication skills, with the ability to influence key stakeholders, retaining confidentiality at all times.
- Able to collaborate effectively, building and managing effective working relationships, and sharing knowledge and skills, to deliver shared goals.

**Main Duties and Accountabilities**
- Ensuring day to day delivery of the Victim Service. Ensuring that appropriate referrals are facilitated, cases are effectively managed, and that factual, defensible, and time-bound information is appropriately recorded, so that services are delivered within the agreed framework.
- Maximising the performance and contribution of staff, through line management activities such as supervision, performance and workload management, appraisal, training, consultation, service/team meetings, recruitment, induction, training, development, and health and safety risk assessments.
- Ensuring that all staff are appropriately vetted and cleared, and implementing checks and governance standards, to ensure the effective monitoring and control of access. Maintaining audit expectations and complying and adhering to the authority’s suite and schedule of audits.
- Ensuring effective liaison with specialist pathway intervention providers, and wider support services, to facilitate the best support to victims in their pathway to coping and recovering from their experiences - providing oversight of critical points and ensuring effective communication throughout key and significant stages.
- Ensuring that all safeguarding risks and issues in relation to the service are managed in accordance with policy, escalating through referrals, the Head of Service, and defensible disclosure to the relevant authority, providing line management oversight of defensible disclosure decisions.
- Liaising with the Head of Service, to ensure effective and timely compliance, monitoring, evaluation, and reporting, of service provision, including implementing relevant delivery plans, reviews, and systems to ensure successful service delivery.
- Managing complaints in line with agreed local and Catch22 policies and procedures.
- Consistently reviewing and improving stakeholder relationships through events, meetings, group membership, and forums, and continuously improving links with primary referral providers such as the police, the Crown Prosecution Services, Her Majesty’s Court Services, third parties and victims of crime.

Please click here to view the full Job Description.

**Qualifications**:

- English and Maths GCSE (or equivalent).
- Experience of leading case work, and leading teams who are working with vulnerable people.

Additional Information
**Salary**: £30,000 per annum
**Hours of work**:Full time, 37.5 hours per week (*shift-based rota)
**Contract**: Fixed term, until 31st of March 2024
**Flexibility**:*Flexible working opt

  • Senior Caseworker

    2 weeks ago

    Leicester, Leicester, United Kingdom Catch22 Full time

    Company DescriptionAt Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.JusticeIn Justice, we work with young people and adults in custody and in the community, providing a range of...

  • Case Work Administrator

    4 weeks ago

    Leicester, United Kingdom Brook Street Full time

    **£12.13 per hour ** Exciting and reputable public sector organisation ** Full Time Monday to Friday ** Weekly Pay and Holiday Accrual** We are currently recruiting for Case Work Administators to assist our public sector client on a temporary basis until the end of March 2023 initially and working from our clients office in Leicester LE3. **Start Date**:...

  • Senior Probation Officer

    3 weeks ago

    Leicester, United Kingdom Ministry of Justice Full time

    **Senior Probation Officer - HMP Gartree OMIC - 70002** **£37,909 - £42,251** **Leicester**: THIS ROLE IS FOR 18.5 HOUR CONTACT **Overview of the job** This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local...

  • Senior Probation Officer

    4 weeks ago

    Leicester, United Kingdom Ministry of Justice Full time

    **Senior Probation Officer - HMP Fosse Way OMIC - 69981** **£37,909 - £42,251** **Leicester**: **Overview of the job** This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other...

  • Senior Probation Officer

    7 days ago

    Leicester, United Kingdom Ministry of Justice Full time

    **Senior Probation Officer / HMP Stocken - 77442** **£37,909 - £42,251** **Leicester**: **Overview of the job** This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational...

  • HR Advisor

    7 days ago

    Leicester, United Kingdom SF Group Full time

    HR Advisor Ref code: CXF99097073 Human Resources £25k - 28k per year Leicester, Leicestershire, England Fixed Term Contract Office Based Junior HR Advisor South Leicestershire £25,000 - £28,000 Are you a HR Assistant looking to take the next step? SF Recruitment are exclusively working with a large family business, they are looking for a HR Professional...

  • Senior Probation Officer

    4 weeks ago

    Leicester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264119**Salary**: - £37,909 - £42,251**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Senior leadership**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position...

  • Field Officer

    2 weeks ago

    Leicester, United Kingdom ASCL Full time

    **Part time 0.5 (equivalent to 2.5 days per week)** The Association of School and College Leaders (ASCL) is a leading professional body representing more than 24,500 school and college leaders across the UK and we are looking for a Field Officer to join our Midlands regional team. ASCL is seeking to appoint a field officer to undertake casework supporting...

  • Student Conduct and Complaints Senior Officer

    5 days ago

    Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: An exciting opportunity has arisen to work within the Student Conduct and Complaints Department for a fixed term period of 12 months (maternity cover). The Student Conduct and Complaints department oversee the implementation of university regulations in relation to formal conduct and complaint matters. This includes a wide range of...

  • HR Advisor

    4 weeks ago

    Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    We have an exciting opportunity for a motivated HR Advisor to develop their experience in a challenging and rewarding environment here at University Hospital Leicester. We are looking for an experienced; customer orientated HR Professional to join our Employment Relations Team. HR Advisors are responsible for delivering high quality generalist HR advice...

  • HR Advisor

    2 weeks ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    We have an exciting opportunity for a motivated HR Advisor to develop their experience in a challenging and rewarding environment here at University Hospital Leicester.We are looking for an experienced; customer orientated HR Professional to join our Employment Relations Team. HR Advisors are responsible for delivering high quality generalist HR advice...

  • HR Advisor

    2 months ago

    Leicester, United Kingdom Rise Multi Academy Trust Full time

    **Rise Multi Academy Trust** **HR Advisor** **Full-Time, all year round (term time plus 4 weeks, will be considered)** **Pay Grade 10** **£31,134 - £34,734 per annum** Rise Multi Academy Trust are delighted to be growing the central HR team. We present a truly exciting opportunity for an experienced and driven HR professional, to join our reputable...

  • Probate Fee Earner

    2 weeks ago

    Leicester, Leicester, United Kingdom SaccoMann Full time

    Job Details:Posted: AugustLocation: Leicester, LeicestershireSalary: NegotiableDivision: Chartered Legal Executives,ParalegalsPractice Area: Private ClientType: PermanentExperience:Ref:_ Sacco MannAre you an experienced Private Client/Probate Fee Earner looking to make a move to a friendly firm in Leicester with the opportunity to work on a completely remote...

  • Working for Adult Social Care Finance in

    2 weeks ago

    Leicester, United Kingdom Leicestershire County Council Full time

    Working for Adult Social Care Finance in Leicestershire It's an exciting time to join Leicestershire’s Adults & Communities department. The department is committed to providing better outcomes for Leicestershire residents through improved working practises and the creation of an ambitious digital strategy for a more seamless customer journey across the...

  • Employee Relations Manager

    2 weeks ago

    Leicester, Leicester, United Kingdom De Montfort University Full time

    De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive.Faculty / Directorate This is a...

  • Employee Relations Manager

    4 weeks ago

    Leicester, United Kingdom De Montfort University Full time

    De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive. Faculty / Directorate This is...

  • Employee Relations Manager

    4 weeks ago

    Leicester, Leicester, United Kingdom De Montfort University Full time

    De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive.Faculty / Directorate This is a...

  • Employee Relations Manager

    2 weeks ago

    Leicester, United Kingdom De Montfort University Leicester Full time

    De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive. Faculty / Directorate This is...

  • Human Resources Administrator

    4 weeks ago

    Leicester, United Kingdom Viking Full time

    Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? **Viking**have an exciting opportunity for a Human Resources Administrator to join our team based in Leicester/ Hybrid...

  • Admin Officer

    4 weeks ago

    Leicester, United Kingdom Ministry of Justice Full time

    **Admin Officer - Mental Health Tribunal, Leicester - 73628** **£21,775** **Leicester**: **Directorate**:National Business Centres (NBC) **Job Title**:Admin Officer **Grade**:AO **About us** Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in...