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Continuing Healthcare

4 months ago

Leyland, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

Nurse/Paramedic/Social Worker/Healthcare professional. Are you looking for a new challenge where you can broaden your existing skills and knowledge around continuing healthcare?

Due to promotion within the team an exciting opportunity has arisen for a CHC Practitioner to join a dynamic team who provide commissioning services for people with complex care needs who are eligible for NHS Continuing Healthcare funding or NHS-funded nursing care.

If you would like to know more or have an informal chat, please feel free to contact a team member from the details below.

Experience of undertaking assessments, and working with patients, families and carers is essential. The Personalised Healthcare Team are responsible for the assessment and review of people who reside in nursing care homes and the clinical commissioning of packages of care for people with continuing healthcare needs who reside in their own homes.

The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.

This will be working alongside the ICB and local authorities to cover Lancashire and Cumbria.

We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

**Key Working Relationships**:

- Personalised Healthcare Commissioning Team
- Personalised Healthcare Commissioning Team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors e.g. care homes, NHS Hospital Trusts
- Quality assurance Team
- Finance team
- Human Resources
- PALs team
- Brokerage team (this list is not exhaustive)

Communication and Relationship Skills
- Communicating information, risks, issues and dependencies, including briefings and reports
- Maintaining constructive relationships with a broad range of internal and external stakeholders
- Working closely with care providers involved in delivery of the service

Knowledge, training and Experience
- Providing coordination of, and participating in, meetings and providing information, advice and support as required
- Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
- Maintaining up-to-date knowledge of legislation, policies and guidance
- Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service

Analytical and judgement skills
- Supporting investigations into an individual’s eligibility for NHS Continuing Healthcare following an individual challenge or dispute
- Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions

Planning and organisational skills
- Contribute to maintenance and monitoring of service standards around quality
- Supporting the Personalised Healthcare team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery

Physical skills
- Keyboard skills
- Access to vehicle for occasional travel between sites

Patient/Client Care
- Managing a caseload of patients
- Ensure the principles and duties of safeguarding are holistically and consistently applied
- Supporting the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package
- Fostering transparency and a person-centred approach with patients, families and