Supervisor
3 months ago
Deliver great guest service and work well with the team to create a friendly, warm and welcoming environment. Supervise, train and motivate your department team ensuring our guests enjoy their visit and recommend us to their family & friends. To ensure the smooth running of the business in the General Manager’s absence.
DUTIES & RESPONSIBILITIES
Deliver excellent guest service, at all times by:Giving every guest a friendly welcome when they enter the businessExplaining the service cycle, our products, our great offers and eventsServing guests in turn, quickly and efficientlyUsing situational selling - making recommendations that are appropriate to the guestServing and presenting all our food and drink products perfectly - product quality, temperature and brand standard.Checking guests are enjoying their mealsDealing with guest queries and complaints quickly and professionallyGiving every guest a genuine farewell and encourage them to return
**Job Types**: Full-time, Permanent
Pay: £11.94 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
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