As and When Security and Car Parking Officer

2 weeks ago


Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time

Role Summary To provide a professional and effective Security Service tailored to meet the needs of Warrington and Halton Hospitals NHS Foundation Trust. To maintain good order and prevent public disorder on all Trust sites. The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse. The protection of Trust property against loss, theft and damage.

The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage Answer all emergency telephone calls in courteous and professional manner. Monitor Closed Circuit Television (CCTV) for all Trust sites Report identified faults in security systems to Estates Department Provide guidance and facilitate access to the CCTV system for the purpose of Police investigations Maintain CCTV logs in accordance with the General Data Protection Regulation 2018. To operate a secure key register Carry out regular patrols of the Trust car parks Report incidents of unauthorised parking to the control room and/or the Car Parking manager and assist in the tracking of owners should they be required to move their vehicle. Instigate Police response to any suspicious incidents or offences.

To assist as required in regulating the movement of traffic, and to organise and control the parking of vehicles on Trust property. Maintaining clear routes for emergency services. Issuing of PCNs to offending Vehicles Maintain the car park pay and display machines. Liaise with wards and departments and provide information and advice on a regular basis to ensure any security problems are dealt with in a prompt manner.

Respond to telephone enquiries using job related experience. Provide first line liaison with the Police over security incidents. Use conflict resolution skills to deal with difficult patients and visitors, and aggressive and/or distressed people. To complete pocket notebooks to a recognised evidential standard for future investigative requirements To respond to any complaints received and action appropriately.

To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required


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