House Keeper

Key Responsibilities The housekeeper will support catering services for patients by: Ensuring that patients have a daily menu completed on the electronic meals services and provide assistance with meal ordering (as necessary). Preparing the patient environment for meals a) Inform patient of imminent food service so that they can wash hands or use wipes. b) Ensure patients who cannot wash their hands are assisted to do so c) Ensure bed table is clean, tidy and within reach. d) Be aware of patients with special requirements, for example beaker, plate guards.

e) Set up trays and ensure patients have cutlery, napkins, and condiments. f) Participate and support the delivery of the protected meals initiative ('Red Tray/Jug) system. Assist clinical staff in the serving of food, in ensuring that patients receive their correct nutritional requirements, including patients fasting and special dietary arrangements (under the direct guidance of the nursing staff). Serve beverages, collect cutlery and crockery for return to the catering hub.

Order patient sandwiches for those requiring food outside of mealtimes and as required prepare and serve additional snacks and beverages to patients as appropriate. Collect cutlery and crockery for return to the catering hub. In conjunction with clinical staff, assist patients with special requirements at meal times. Take responsibility for the pantry, ensure it is clean at all times and check contents of fridge daily and record temperature.

In addition record dishwasher operating temperatures any equipment failures should be reported. Any actions taken must be recorded by the Housekeeper and followed up in a timely manner. Documentation associated with this should be completed as required on each occasion. The Housekeeper will be familiar with the Trust Infection Control Policy, ensuring in his/her work schedule to this policy is adhered to at all times.

Ensure patients are welcomed and are aware of ward/departmental daily arrangements and facilities (e.g. meal times, menus, telephones, and location of toilets). He/she should always be conscious of the needs of the patients. To ensure the clinical area is clean and tidy at all times, e.g.

remove unnecessary clutter,, keep notice boards tidy and up to date ensuring all notices are laminated in compliance with infection prevention and control policies. Ensure curtains are correctly hung. Liaise with clinical team and report any faults as appropriate. Ensure patients lockers are cleaned daily and, on discharge, both inside and outside of lockers and drug cupboard are cleaned.

Clean spillages as and when they occur, swiftly and efficiently. Report pests/infestations to the helpdesk. Ensure ward/departmental leader is aware. The Housekeeper will be expected to attend regular team meetings as requested by their Unit Manager