Threat Management Specialist

5 months ago

London, United Kingdom Bidvest Noonan Full time

**About The Role**:
**Threat Management Specialist**

**Reports to**: Senior Manager EMEA Region / Senior Investigator / Security Contract Manager / Account Manager

**Department**:Corporate Security

**Location**:London - Soho (100% on-site)

**Hours**:45 hours week (meal break included)

**Schedule**:Daily 0800-1700 (Tuesday to Saturday)

**Pay rate**:Based on skills and experience (£55-58K)

**Main Role Purpose**:
These roles form part of client Global Corporate Security team.

**Key Tasks & Responsibilities**:

- Work in compliance with Client policies, Digital Services Act and other legislative parameters at all times;
- Receive and administer threat reports in a timely manner compliant within set timeframes;
- Assess threats, using investigative tools and corroborative sources to identify their credibility effectively;
- Act responsibly to support the safeguarding of people, assets and business operations;
- Utilise tools or interpreter services to decipher threat messaging to comprehend intention accurately;
- Prioritise cases based on assessed level of threat and urgency; redirecting cases internally where thresholds are not evidenced;
- Ensure GDPR requirements are adhered to for each relevant country involved, receiving and managing the case throughout;
- Promptly report credible cases to law enforcement agencies using an evidence-based rationale via automated processes or direct means appropriately;
- Working closely with Law enforcement partners and other statutory bodies to support the management of threats through development of intelligence and investigations.
- Lead the exchange of actionable intelligence with local law enforcement partners and counterparts to mitigate threats.
- Conduct training sessions with internal partners
- Escalate identified higher threat situations to Corporate Security specialist managers;
- Respond to urgent requests for further disclosure by law enforcement agencies in accordance with client practices; referring for legal advice where appropriate;
- Log activity and decisions accurately for transparency / scrutiny;
- Ensure professional handover of cases to other team members, detailing actions;
- Support continual improvement through positive communications and debriefs;
- Provide presentations to international partners on role and assistance available.
- Build effective working relationships with relevant authorities;
- Produce performance management reports reflecting demand, quality, trends, categorisation time management; presenting and enhancing these data products;
- Assist with other investigations, threat related work and event security planning;
- Other work or projects conducive with role and Corporate Security requirements

**Role Requirements**:
**Qualification**:

- **Professionalizing Investigation Program Level 1 / 2 or equivalent - Desirable**

**Experience**:

- Previous law enforcement or other evidenced operational roles with direct responsibilities for assessing, responding & managing threats essential;
- Demonstratable investigational and systems analysis/research experience to support decision making essential;
- Understanding of and working knowledge with GDPR / ECHR / Digital Services Acts / Data Privacy / Disclosure legislation required. **Requirements**
- Work within strict networks of confidentiality and handle information sensitively/ ethically;
- Competent and professional judgement, backed up with transparent rationale;
- Proven ability of working on own initiative and proactive problem-solving;
- Flexibility with working hours and agility to respond to developing role; **Skill Set**:

- Capability to personally manage emotional or disturbing transmissions;
- Strong written and verbal communication skills to promote excellent customer services
- Effectively prioritises tasks and ability to manage multiple workstreams
- Be able to work effectively as a part of team in person and virtually;
- Proficiency in using Microsoft packages and other IT platforms essential ; overall excellent IT literacy.

**About Us**:
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

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