Front of House Receptionist

5 months ago

Burgess Hill, United Kingdom Equans Full time

**Requisition ID**: 52905

**Domain**: Facilities Management/Operational/Account Management

**Contract type**: Permanent

**Schedule**: Full-Time

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.

We currently have an exciting opportunity for an experienced Receptionist from a corporate background to join our facilities team at the Roche pharmaceutical site in Burgess Hill. This is a permanent full-time position working 37.5 hours per week, Monday to Friday

**The role**:

- To undertake Reception duties, which include but not limited to welcoming of visitors, answering the main switchboard, liaison with security services, assisting the building users and general public, issuing of visitor passes and ensuring confidentiality processes and procedures are upheld.
- Manage the telephone switchboard, making sure calls are answered in a timely and courteous manner and passed to the correct department.
- Provide support for client’s internal events and customer training, i.e. Transportation, Welcome desk, baggage storage.
- Manage Access Control Card Requests
- Provide support for the Facilities Team
- Working 37.5 hours per week, Monday to Friday

**The person**:

- Previous experience of working in a reception role essential
- Highly organised with exceptional planning and time management skills
- Comfortable with making decisions and strong communicator at all levels
- Excellent administration, organisational and problem-solving skills
- Flexible, reliable and motivated with a positive can-do attitude
- Computer literate and numerate with experience of using a CAFM system essential, Maximo knowledge desirable

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

**What’s next?**

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

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