Customer Service Advisor
1 month ago
InXpress are looking for a Customer Service Agent to join our small, friendly team. We want to hear from you if you have a passion for providing great customer service and going the extra miles for customer satisfaction. We are a fast growing dynamic international express and freight company, selling courier & freight solutions to SME businesses. Through our partnerships with carriers such as DHL, FedEx, UPS, we can offer customers reduced transportation costs, automated e-commerce solutions and first class customer service.
We are located in modern offices in Chessington.
**PRIMARY RESPONSIBILITIES**
1. Deal directly with customers by telephone and electronically.
2. Respond promptly to customer enquiries.
3. Handle and resolve customer complaints.
4. Source freight costs and quote customers in conjunction with external sales.
5. Pro-actively contact customers.
6. Process job bookings.
7. Communicate opportunities, information or feedback gathered through customer contact to appropriate company staff.
8. Some day-to-day administration work to aid the sales team.
**KNOWLEDGE AND SKILL REQUIREMENTS**
1. Basic reading, writing, and arithmetic skills are required.
2. Confident telephone manner.
3. Strong interpersonal and communication skills (written and verbal).
4. Able to build rapport with customers.
5. Able to work as part of a team and also on own initiative.
6. Able to handle complaints, even when handling unpleasant customers.
7. Ability to juggle and prioritise workload in a busy environment.
8. Strong IT skills, being competent in Word, Excel and Outlook.
9. Willingness to work a flexible schedule to see a job through.
10. Previous freight experience is an advantage, although not essential as full training will be given.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: INXSWLDN
-
Customer Services Advisor
3 days ago
Chessington, United Kingdom Absolutely Recruitment Full time**Customer Service Advisor** **Salary: £25,000 - £26, 500 per annum** **PERMANENT Full time, office -based role - 37.5 Hours per week** **(1 remote working Saturday per month with a day off in the week)** **Based in Chessington, Surrey** **IMMEDIATE ROLE !** We are currently recruiting for a Customer Service Advisor on behalf of our client, a well -...
-
Customer Service Advisor
4 weeks ago
Chessington, United Kingdom InXpress Full timeInXpress are looking for a Customer Service Agent to join our small, friendly team. We want to hear from you if you have a passion for providing great customer service and going the extra miles for customer satisfaction. We are a fast growing dynamic international express and freight company, selling courier & freight solutions to SME businesses. Through our...
-
Sunday Sales Advisor
6 days ago
Chessington, United Kingdom Pets Corner UK Full timePets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our Chessington store. We are the ‘ Home of Natural Pet Food’ and the worlds only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition advice...
-
Parts Sales Advisor
2 weeks ago
Chessington, United Kingdom ASI Recruitment Full timeParts Sales Advisor Basic £30500 + Bonus Overtime Available Chessington Area "Opportunity is missed by most as it is dressed in overalls, and looks like work" Job Description I have a new role available as a Parts advisor which will suit you if you are looking to move your career and earning potential forward! My client has a proven track record of offering...
-
Parts Sales Advisor
17 hours ago
Chessington, United Kingdom ASi Recruitment Full timeParts Sales Advisor Basic £30500 + Bonus Overtime Available Chessington Area "Opportunity is missed by most as it is dressed in overalls, and looks like work" Job Description I have a new role available as a Parts advisor which will suit you if you are looking to move your career and earning potential forward! My client has a proven track record of offering...
-
Customer Service Administrator
3 weeks ago
Chessington, United Kingdom Pertemps Basingstoke Full timeCustomer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, temp to perm position.The main purpose of the role is to provide superior customer service support to all customers and stake holders.Responsibilities as a Customer Service Administrator:-...
-
Customer Service Supervisor
1 month ago
Chessington, United Kingdom Kenneth Brian Associates Limited Full timeKenneth Brian Associates are working with a fantastic Chessington based company, who are seeking a Customer Service Supervisor to lead their Customer Service team, whilst ensuring that high levels of service are achieved and maintained. The role will involve: - Leading the Customer Service team - Monitoring KPIs, ensuring targets are met - Monitoring...
-
Customer Service Supervisor
1 month ago
Chessington, United Kingdom Absolutely Recruitment Full time**Customer Service Supervisor, full time, permanent position.** **Salary: £32, 000 - £35, 000 per annum** **Based in Chessington** **Monday - Friday 9am - 5:30pm** Working with the Operations Manager, you will lead and coach the Customer Service Team to deliver exceptional service while ensuring all customer communication, across all channels, is dealt...
-
Customer Service Supervisor
4 weeks ago
Chessington, United Kingdom Tate Full time**Customer Service Supervisor** - Salary £33,000 - £35,000 - Chessington We are searching for someone that is looking to join a successful company based in Chessington and play an extremely important support role for the business within their Customer Service leadership team. As Customer Service Supervisor, you will develop a strong team and shape staff...
-
Customer Service Coordinator
17 hours ago
Chessington, United Kingdom Ross Care Full timeCustomer Service Coordinator Salary: £24,252 FTE Wheelchair Service Centre Chessington KT9 1HF Full time Purpose of Job To help create an efficient and effective, friendly, and courteous day to day Customer Service department. Main duties and responsibilities but not limited to:- Clinical bookings – Responsible for booking of clinical...
-
Customer Service Coordinator
2 days ago
Chessington, United Kingdom Equals One Full timeCustomer Service Coordinator Salary: £24,252 FTEWheelchair Service Centre Chessington KT9 1HFFull timePurpose of Job To help create an efficient and effective, friendly, and courteous day to day Customer Service department.Main duties and responsibilities but not limited to:-Clinical bookings – Responsible for booking of clinical appointments from waiting...
-
Customer Service Coordinator
2 days ago
Chessington, United Kingdom Equals One Full timeCustomer Service Coordinator Salary: £24,252 FTEWheelchair Service Centre Chessington KT9 1HFFull timePurpose of Job To help create an efficient and effective, friendly, and courteous day to day Customer Service department.Main duties and responsibilities but not limited to:-Clinical bookings – Responsible for booking of clinical appointments from waiting...
-
Customer Service Administrator
4 weeks ago
Chessington, United Kingdom PRS Recruitment Solutions Limited Full timePRS Recruitment Solutions Ltd requires a full-time Sales Administration Assistant to work at our client's very busy operation based in Chessington, which specialise in the distribution of commercial flooring and stair accessory products to customers across London & the South East. **The Role**: Building and maintaining excellent working relationships with...
-
Customer Service Coordinator
1 week ago
Chessington, United Kingdom PSR Solutions Full timeCustomer Care Coordinator - Residential DeveloperPSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.Job role: Customer Care CoordinatorSalary:...
-
Guest Excellence Senior Advisor
2 days ago
Chessington, United Kingdom Merlin Entertainments - Corporate Full timeRoles & Responsibilities: Are you passionate about delivering exceptional guest experiences? We have an exciting new opportunity to join us as a **Guest Excellence Senior Advisor**! Here's what you'll be doing: - Supporting our Merlin Annual Pass Team Lead to achieve outstanding levels of guest service and performance. - Holding inspiring team huddles and...
-
Scan Assistant
2 weeks ago
Chessington, United Kingdom Window to the womb Full timeReporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives, their experience is optimised and the relationship with the customer is fully developed. We are looking for an individual with the confidence, experience, charisma and ability to build strong rapport with...
-
Customer Service Agent
10 hours ago
Chessington, United Kingdom Chessington World of Adventures Resort Full timeRoles & Responsibilities: Working within the Guest Experience Department you will provide an excellent level of service to our adventurers. You will be the point of contact for all guests, primarily pre-visit and post-visit. This role is essential in maintaining customer satisfaction. Day to day this role will include: - Assisting and dealing with any...
-
Recruitment and Training Advisor
4 days ago
Chessington, United Kingdom Aramark Full timeAramark Northern Europe is looking to hire a Recruitment and Training Advisor to join the team at Chessington! This is an exciting, hands on, permanent and full-time opportunity reporting into our Workforce Planner on site. You will be responsible for supporting with all front-line high-volume F&B recruitment across the theme park and onboarding and training...
-
2023 Customer Service Host
4 days ago
Chessington, United Kingdom Chessington World of Adventures Full time**2023 Customer Service Host** Chessington World of Adventures Resort, Leatherhead Road Chessington, SURREY, KT9 2NE United Kingdom We're currently looking for **Customer Service Hosts** **Location**:Chessington World of Adventures, Surrey KT9 2NE **Hours**:Full time & part time, fully flexible. Fixed term contract from March 2023 to November...
-
Customer Assistant
3 days ago
Chessington, United Kingdom Lidl Full time25 Hours Summary £11.95 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...