Workshop Controller

3 weeks ago

Aldershot, United Kingdom SMC Motor Group Ltd. Full time

An exciting opportunity has arisen for an experienced and ambitious **Workshop Controller **at SMC Aldershot
- **Location**: SMC Aldershot
- **Role**: Workshop Controller
- **Length**: Full Time/Permanent
- **Salary**: £37,000 OTE

We are looking for someone enthusiastic and motivated to lead our multi-brand workshop team as a Workshop Controller. The role involves ensuring the smooth running of the multi-brand (Renault, Dacia, Seat) workshop, scheduling work to meet the customers’ needs, and meeting workshop targets.

Our Workshop Controllers work Monday to Friday 8:30am to 6pm, and Saturday 8:30am to 12:30pm on a rotational basis.

**The exciting SMC benefits we offer our Workshop Controllers**:

- Health care cash plan.
- Mental and physical health support provided by BEN.
- Additional holiday for extended service.
- Birthday off.
- Retail offers and vouchers.
- Free MOT for employees.
- Discounted aftersales services, repairs and parts.
- 22 days paid holiday + bank holidays.
- Company pension scheme.

**Key job areas of the Workshop Controller role**:

- Ensuring aftersales processes are carried out efficiently to meet aftersales KPIs.
- Overseeing workshop loading and efficiency.
- Proactively arranging workshop bookings.
- Pricing of VHCs/additional work required.
- Ensure all work is carried out competently, and to manufacturer standards
- Liaise with customers where appropriate
- Lead and work as part of a team
- Provide training and development for team members
- Work closely with the technicians to meet the required efficiency standards.

**What we’re looking for in a Workshop Controller**:

- Previous experience in a workshop/as a technician
- Ability to work on own initiative or with minimum supervision.
- Ability to lead and work as part of a team.
- Excellent communication, administrative and organisational skills.
- Must have flexible ‘can do’ approach.
- Polite, calm and approachable personality.
- Excellent telephone manner.
- Full UK driving licence.

SMC Aldershot is part of the SLM Group. SLM Group continues to be run as a family company and has grown to include sites across the South East and East Anglia.

**Job Types**: Full-time, Permanent

**Salary**: Up to £37,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Workshop Controller: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: SMC Aldershot - Workshop Controller

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