Workshop Controller
3 weeks ago
Job Advert
Are you a proactive and organised individual with a passion for automotive excellence? Do you have what it takes to lead a team of skilled technicians to peak performance? Thurlow Nunn invites you to join our dynamic team as a Workshop Controller at our thriving Milton Keynes site.
**About Us**: Thurlow Nunn is a premier automotive company known for its commitment to quality and customer satisfaction. With a legacy of excellence spanning years, we take pride in delivering fantastic service to our valued clients. As we continue to expand, we are seeking a Workshop Controller who shares our dedication to driving technician efficiencies and maintaining high standards.
**Role Overview**: As a Workshop Controller, you will play a pivotal role in the success of our Milton Keynes site. Reporting directly to the Aftersales Manager, you will be responsible for optimising technician performance, managing work in progress, and fostering the growth and development of our technician team.
**Key Responsibilities**:
- ** Technician Efficiency**: Utilise your expert knowledge to enhance technician productivity and performance across a team of 14 skilled professionals. Implement strategies to streamline processes and ensure timely completion of work.
- ** Work in Progress**: Maintain meticulous control over work in progress, ensuring seamless coordination between parts, scheduling, and technician availability. Work with the front-of-house team to keep customers updated on the status of their vehicles.
- ** Team Development**: Foster a culture of continuous improvement by coaching and developing technicians. Identify training opportunities, set performance goals, and provide regular feedback to help the team reach their full potential.
- ** Organisation**: Demonstrate your exceptional organisational skills by effectively managing work through the workshop, allocating resources, and prioritising tasks to meet deadlines and exceed customer expectations.
- ** Drive and Passion**: Infuse your role with enthusiasm and a results-driven approach. Lead by example, inspiring your team to take ownership of their responsibilities and strive for excellence.
**Requirements**:
- Proven experience in an automotive workshop environment, with a strong understanding of technician operations and best practices.
- Exceptional organisational skills and attention to detail, ensuring smooth operations and customer satisfaction.
- Strong leadership and coaching abilities, with the capacity to motivate and develop a diverse team of technicians.
- Results-oriented mindset with the ability to drive efficiencies and optimise processes.
- Excellent communication skills to liaise effectively with team members, customers, and management.
- Full UK driving license.
**What We Offer**:
- Competitive salary and benefits package.
- Dynamic work environment with opportunities for growth and advancement.
- Supportive team culture that values innovation and teamwork.
- Access to training and development resources to enhance your skills.
If you are ready to take on a challenging and rewarding role that will make a difference in the automotive industry, we invite you to apply. Join Thurlow Nunn's Milton Keynes site and help us maintain our reputation as a leader in the field.
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