Worldpay for Business Onboarding Customer Due

5 months ago

Gateshead, United Kingdom FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
High School Diploma
**Travel Percentage**:
0%
**Hybrid Working**: Gateshead Office - Monday to Friday 2 days per week office based, 3 days working from home.

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

**About the team**

The Worldpay for Business Customer Due Diligence team are responsible for assessing all Worldpay for Business customers at the point of onboarding and at regular intervals in their lifecycle ensuring that we know who the customer is, how they operate and their ownership structure.

This helps to protect Worldpay and the industry from financial crime, money laundering and terrorist financing. The team is highly commercialised balancing AML risk processes with fantastic customer experience. The team is award winning and known to deliver record levels of service.

**What you will be doing**
- Manage escalations from internal and external partners to ensure customers are boarded as quickly as possible, whilst ensuring we remain compliant.
- Review adverse screening checks on clients and undertake follow-up research as required.
- Manage personal workloads to ensure queues of work are dealt with in a timely manner.
- Able to investigate and resolve queries in relation to KYC.
- Escalate cases, and red flags, as required to Complex and Specialised Due Diligence teams for further assessment.
- Support your peers with their queues on a needs must basis.

**What you bring**:
As a member of our Customer Due Diligence Team, you will play a vital role in ensuring our KYC/CDD meets our policy and AML regulations. This role will incorporate an in-depth review of CDD/EDD to ensure it is in line within our risk appetite.

In addition, you will provide approval or rational of findings to the wider compliance teams for review where required, in accordance with our policy and procedures. You will work as part of a team to ensure we board our customers as quickly as possible, or reverify them as seamlessly as possible, whilst ensuring all internal policies, procedures and risk criteria are met.
- Excellent Analytical Skills.
- Strives to get things right first time, every time.
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
- Acts in a professional manner, with a positive and enthusiastic ‘can do’ attitude.
- Looks for efficiencies that could support your colleagues and business skills managing multiple tasks.
- Ability to work autonomously along with being a good team member.

**What we offer you**:

- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- Time to support charities and give back in your community
- Scheduled development time to support career progression
- 25 days annual leave per annum plus Bank Holidays
- Competitive Pension Scheme

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Customer Due Diligence Associate

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. **About...

  • Customer Due Diligence Associate

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Hybrid Working**: Friday and one other day per week office based, 3 days working from home. Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart...

  • KYC Analyst

    1 month ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    Global Compliance Role - Protecting Worldpay and the IndustryLocation: Hybrid Working Option AvailableAs a key member of the Global SMB Ongoing Customer Due Diligence (OCDD) team, you will play a vital role in assessing all SMB customers who request to change their bank account details and at regular intervals in their lifecycle. This involves reviewing...

  • KYC Associate

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    Customer Due Diligence Associate - Protecting the Future of Global PaymentsLocation: Hybrid Working Option AvailableJoin Worldpay's Global SMB Ongoing Customer Due Diligence (OCDD) team as a Customer Due Diligence Associate and play a vital role in protecting the company and the industry from financial crime, money laundering, and terrorist financing.The...

  • KYC Analyst

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    Global Compliance and Risk RolesLocation: Gateshead Office Location - Hybrid Working Option Available following training periodProtecting Worldpay and the industry from financial crime, money laundering and terrorist financing.The Global SMB Ongoing Customer Due Diligence (OCDD) team are a customer & business centric team responsible for assessing all SMB...

  • KYC Analyst

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    Global Compliance and Risk RolesLocation: Gateshead Office Location - Hybrid Working Option Available following training periodProtecting Worldpay and the industry from financial crime, money laundering and terrorist financing.The Global SMB Ongoing Customer Due Diligence (OCDD) team are a customer & business centric team responsible for assessing all SMB...

  • KYC Compliance Specialist

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    AML Risk Analyst - Multiple Roles AvailableLocation: Hybrid Working Option Available following training periodProtecting Worldpay and the industry from financial crime, money laundering and terrorist financing.The Global SMB Ongoing Customer Due Diligence (OCDD) team are a customer & business centric team responsible for assessing all SMB customers who...

  • Senior Risk Analyst

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    About the role:As a Risk Analyst at Worldpay, you will be working on the cutting edge of cybersecurity with the largest FinTech company in the world. You will use your advanced technical skills to protect Worldpay from threats while partnering with business leaders to identify risks, evaluate the effectiveness of controls, and promote continuous...

  • Senior Risk Analyst

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    At Worldpay, we're driving innovation in fintech. We're building a diverse team that's passionate about making a difference. If you're ready to grow your career and make an impact, we want to hear from you.About the Role:As a Risk Analyst, you'll be at the forefront of cybersecurity, working with the largest FinTech company in the world. You'll use your...

  • Senior Risk Analyst

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    At Worldpay, we're driving innovation in fintech. We're building a diverse team that's passionate about making a difference. If you're ready to grow your career and make an impact, we want to hear from you.About the Role:As a Risk Analyst, you'll be at the forefront of cybersecurity, working with the largest FinTech company in the world. You'll use your...

  • Senior Risk Analyst, Cybersecurity Expert

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    At Worldpay, we're pushing the boundaries of fintech innovation. Our technology and people are driving progress, and we're committed to building inclusive, diverse teams. If you're ready to grow your career and make a meaningful impact, we want to hear from you.About the Role:As a Risk Analyst, you'll be at the forefront of cybersecurity, working with the...

  • Transformation Expert

    7 days ago

    Gateshead, Gateshead, United Kingdom Worldpay Full time

    About This RoleWe're seeking a skilled Transformation Expert to join our team at Worldpay. This role is critical to ensuring operations can be a brilliant business partner to our colleagues across our business.Key ResponsibilitiesProvide UK Operations representation across project working groups.Laser focused on great customer experiences through effective...

  • Customer Service Assistant

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we...

  • Customer Service Associate

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Customer Support Agent

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Inbound Helpdesk Customer Service Advisor

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% **Based: Gateshead - Hybrid working option available following a 3 month training period** Are you ready to unleash your full potential? We’re looking for people who are passionate...

  • Customer Service Associate Ii-business

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% **Location: Gateshead - Hybrid Working Working Option Available** Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the...

  • Operations Supervisor

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 1 - 5% Are you curious, motivated, and forward-thinking? At Worldpay, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

  • Account Support

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments...

  • Risk Advisory Specialist

    5 months ago

    Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Business Administration **Travel Percentage**: 1 - 5% **Location**: London, Cambridge, Manchester or Gateshead - Hybrid working option available Are you ready to unleash your full potential? We’re looking for people who are...