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Customer Service Coordinator
4 months ago
**Customer Service Coordinator**
**£10.50 per hour**
**Monday to Friday | 8.30AM-5PM**
**Temp - Perm (After 12 successful weeks)**
**Northampton**
We are currently partnering with a fantastic organisation based in Northampton, our client is looking for a customer service coordinator to join their team. This is a great opportunity with potential progression and working with an amazing and friendly team
**Duties**:
- To answer and log Customer breakdowns and defects on our clients operating system, ensuring accurate information is recorded
- Allocate and distribute work to the Engineers, ensuring all customers are communicated to from the inspection of the job to completion.
- Prepare repair quotations an estimates
- Ordering parts for the engineers where required
- Manage and distribute work to sub-contractors where relevant.
- Organise engineer holiday schedules, ensuring all patches and skill levels remain covered.
- Organise and coordinate any workshop repairs that may be necessary along with the relevant site support truck.
- Customer service experience
- Strong verbal and written communication Skills
- PC Literate
- Team player
- Work well under pressure