Ete Advisor

Introduction: Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary:
We have an exciting opportunity for you to join us as an Employment, Training & Education (ETE) Advisor working on a through the gate project at HMP Berwyn.

Your role will be to engage and motivate the person on probation (PoP) to achieve ETE outcomes. You will identify the support needs of the PoP and will develop an Action Plan in collaboration with the PoP and probation practitioner (PP), which enables the PoP to overcome any barriers and move forward to achieve ETE outcomes.

You will case manage the PoP journey, delivering 1-1 face to face interventions and will signpost/refer to specialist support, as per the agreed action plan. You will update the probation practitioner at all stages of the programme.

**You will work from HMP Berwyn 3 days a week and the Wrexham Probation Service site with flexibility to cover other North Wales sites on an ad hoc basis.**

Essential Job Duties:

- Undertake an initial assessment on all referred PoPs, completing an action plan
- Motivate PoP to engage fully with the interventions throughout their time on programme and
- Case manage PoP’s progress and activity according to the agreed action plan
- Deliver or organise delivery of interventions as per the agreed action plan
- Signpost or refer to specialist and/or community services as appropriate
- Tailor support according to PoP’s individual needs and available local services
- Identify suitable PoPs for a peer mentor role within the programme
- Complete an Ongoing Support Plan and End of Service report, following the PoP’s final session
- Record all contact on the Refer, Monitor an intervention and Adapt system and liaise with the Probation Practitioner as appropriate and in line with specification requirements
- Manage all cases within The Probation Service risk management procedures
- Meet KPIs and Service Levels
- In addition to ETE core role in the community will be required to work in HMP Berwyn 3 days a week delivering an ETE resettlement programme to small groups
- Brokering ETE activities alongside other providers to ensure a coherent passport of support is in place pre-release
- Capturing early ETE engagement prior to release before they engage in the ETE programme in the community
- Relationship building with existing through the gates providers to ensure a smoother service is offered to the PIP by Identifying gaps in support and signposting to other suitable through the gates services where required

Education and Experience Requirements:
**What we are looking for**
- Transferable skills and knowledge, to support people into employment or training opportunities
- Experience of working with people who have multiple barriers
- Ability to build effective working relationships with participants, to motivate and support them into employment, training/education
- Experience of working to targets and deadlines
- Ability to build strong relationships with employers, statutory, voluntary and partner services and probation practitioners
- IT skills, including Microsoft Office 365 and the ability to use different databases
- Strong written and verbal communication skills
- Creative problem solving skills, solution focused and resilient
- Strong team player with a positive and flexible approach to both work and colleagues

**What we offer**
- 25 days holidays + bank holidays
- Holiday Trade
- 9% combined pension contribution
- Healthcare cashplan
- Dental Insurance
- Retail discounts