Logistics Executive

4 months ago

Manchester, United Kingdom THG Full time

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**Location: Icon 1, M90 5AA**

**About Central Functions**

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

**About Operational Excellence**:
Operational Excellence at THG delivers world-class Operations Transformation across the nutrition division and the wider group, identifying and implementing operational efficiencies and enabling global growth.

THG is looking to recruit a Logistics Executive with 1-2 years' experience in Logistics to organise shipments in and out of our worldwide distribution centres.

Your primary focus will be to ensure continued excellent performance across your regions of responsibility, and drive innovative improvements to increase customer experience, while maintaining and decreasing commercial costs. This will cover a wide array of daily and ongoing tasks, to ensure customer orders can be fulfilled accurately and on time, while maintain strong business commercials to support.

You will be responsible for working with external freight forwarders and 3rd party logistics providers, to ensure that all outbound transport and traffic for THG is delivered in as efficient and commercially effective manner as possible.

**Responsibilities**:

- Ensuring that all logistics transport and delivery solutions for B2C customers are provided and maintained, meeting with business targets.
- Innovating and driving new strategic solutions to increase performance and reduce overhead costs for THG.
- Key focus on creating new relationships on new emerging markets, and opening new lanes of commercially viable business.
- Optimise and drive efficiencies of existing delivery lanes.
- Work collaboratively with other central teams, to help drive business wide improvements, including:

- Payments, CS, Tech, Marketing, Operations
- Ongoing analysis work into optimal mix of cost and service levels for B2C traffic, in line with business expectations.
- Continually and Sustainably maintain and drive Customer Experience for THG's customers, to deliver the best possible service, through all steps of customers delivery journey.
- Primary regions of focus for this role will be:

- MENA
- Australasia
- Assisting in focus on emerging markets across RoW
- Knowledge of these areas, with understanding of current network and key partners across these regions will be very beneficial, coupled with capability to negotiate services and costs.
- Confidence to host and lead business development meetings with senior counterparts from other parts of the business, both internal and external, to ensure collaboration is smooth and effective.
- Maintain up to date and current knowledge of relevant legislation, political situations and other factors that could affect the movement of traffic through networks.
- Ensuring the business is compliant with regulations relevant to B2C Logistics.
- Maintain and develop strong working relationships with senior teams across our global warehouses and 3PL locations.

**Requirements**:

- Experience working within the transport/delivery side of Logistics, ideally with experience of international freight movements and liaising with 3PL, in an environment of retail/e-commerce.
- Ability to quickly learn and adapt to a variety of online system suites used for internal processes and external 3rd party portals also.
- Strong knowledge of spreadsheet usage and manipulation, along with the capability to conduct complex analysis on large data sets.
- Excellent communication skills - you will be liaising with a variety of people, both internal and external.
- This requires a strong level of clarity and accuracy, to avoid major problems as a result of miscommunication.
- Strong self management and initiative skills, to manage own workload, and flexibility to re-organise to meet required timelines.
- Knowledge of geographical regions and any possible restrictions.
- Ability to work under pressure, adhering to time sensitive deadlines and flexib

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